Top Gun

Singing the American Express Blues

Maybe you should pay your cards on time, duh! In case you haven't noticed, the "credit crisis" was caused by cascading debt default by people who over leveraged, borrowing to pay borrowing costs. Just the sort of thing your missed payment signaled.

In you first paragraph you say you've never missed a payment in 25 years, yet you minimize the importance of missing one now.

Your bad, AXP doesn't need you as a customer with that attitude.