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Can Anything Displace the iPhone in Consumer's Eyes? [View article]
Do users really care about that though? It hasn't been that way with most technologies in the past. The iPhone may well be "open enough" from the user point of view - since most users don't understand the censorship that's going on with the App Store.
The success of the iTunes Music Store far before iTunes Plus came along demonstrates that consumers aren't really averse to a little lock-in as long as <em>they're</... not getting trampled on.