mollytjm

Apple's Interesting Challenge with Its Best Buy Deal

i think you missed the real 'coolness' of apple products...they're always ahead of the game. so, ok, THIS iphone might be one everyone eventually has, but everyone won't have the one coming out next year. the word is 'innovation'!!

companies that rested on their laurels with one popular product, got what they deserved. Apple makes a range of products and is developing new ones all the time. you just can't compare them to one-trick-ponies.

best buy has reported that people are constantly asking if they carry the iphone...and the best buy i went into (to see the Apple department) has a surprise waiting... a real APPLE guy!! in uniform and everything just like at the Apple Store, ready to deliver good customer service. He said he's full time there and there are others being hired. This guy had previously been the ONLY person at the compusa store who knew what he was doing. (one clue about compusas' failure)
so Apple is not just sending off their complicated products... they're making sure it's done right. they learned the hard way, but it was a good lesson and paying off now.