hksche2000

Are Airlines Going Bankrupt Again?

COMMENTARIES EZ TRUMP ORIGINAL ARTICLE!
The two resonating the most:

1. "Most other airlines operate as if customers have no alternative but to accept the costs, inconvenience and general nickle-and-diming that they rather arrogantly offer. In reality, many cutsomers have two options: 1) don't fly or 2) fly another friendlier carrier, like SWA.

As in all business segments, the efficient and cutsomer-minded will propser, while others struggle or perish. Frankly, it's been rather amazing to me that the airline sector, generally, has been so incapable of recognizing this reality for so long."


2. "After my recent flight experience, I looked into getting a train ticket across the country for the first time in my life. Personally, and I know alot of this it out of airline control due to security constraints, but I'm really fed up with the airline experience to the point I'm looking for alternatives at this point. I don't remember having so many chronic problems 10 years ago. It seems every single time I take a flight, something goes wrong. Flights cancelled, baggage rerouted, and now nickle and dime fees like $15 luggage check in or $7 meals are the norm. Lots of people seem to come down with a few days illness after the trip, whether this is due to being packed in with so many other people, recirculated air, changing pressure, etc. "

Customers dreading to fly to the point of having "nightmares" about the ordeal, obviously disn't a good business model for any air service provider that desires to be here to stay. Many people would gladly pay extra, though not necessarily the outrages first/bus class price differences, if they could count on a safe, havock-free and, yes, pleasant travel experience. I know I would! Being herded, coerced and mistreated like cattle, or worse, should be outlawed. Since the airline lobbies have beaten down passenger rights to the point of "non-existence", they themselves may well go the way of the Detroit dinosaurs after beating down MPG requirements having their lunch eaten by their non-US competition. What a loss for all of US! We must be able to do better than that. Bring back real customer service, bring back real pride, bring back THE BEST CARE IN THE AIR! Americans are waiting!