kctool

Eddie Lampert's Waterfall

As a former employee of Sears, I can tell you The Party Is OVER !!!! During my time at Sears I watched as the store fall apart, outdated and worn out equipment would break down and patched with spit and bailing wire. Changes in tool warranty upset customers on a daily basis. Diversion and deception are common practices. There was nothing harder for to do than tell one of my regular customers, that I could not give them what was advertised. Regular customers DO NOT like to hear " Read the fine print".

In my opinion Lampert and his posse have been catching a ride on Sears good reputation. Between starting programs that hurt the company (installation and warranty procedures), and sacrificing quality to increase profit margin. The train is coming into the station.

Before investing people should go to their local store and look around. Do some business and see what is going on. Lampert put a nice face on Sears and increased the numbers "ON PAPER". The front end looks good, but you need to see what is coming out the other end.

Sears is not the same store I remembered as a child. Sears used to be a place to spend the day shopping, wandering and looking. The smell of popcorn lingered in the air.

The Sears I know now is just another store. Selling unpractical wares and promoting gimmicks. Begging for credit applications and protection agreements. Fine print and loopholes abound.

I am emberassed to say I worked there! It would be worse to say I owned some of it.