One of many

Retailers on the Extinction List

Nobody in Chicago is surprised that Macy's finds it necessary to close stores. We have attempted repeatedly to tell them we are dissatisfied with their products, management and general apathy toward the condition of their stores (not to mention eliminating our Marshall Field's when customers never wanted to get rid of it in the first place). Macy's management simply turns a deaf ear, and acts like either nothing is wrong or any problems are the fault of the economy. Such state of denial is not exactly a formula for success.