Gruntled Paypal User

eBay: The PayPal Factor

Paypal is NOT protecting the Buyer from Counterfeit goods seller. My wife purchased an UGG boots from fashionugg.com and it turns out to be counterfeit, despite the assurance from the seller. We informed Paypal about the case and they turned a blind eye about it. Paypal rep told us that unless we purchased the item from Ebay, they are Not going to offer the buyer purchase protection from the seller. They told us that as long as the Seller can provide a shipping tracking number, case is considered closed. They might as well send us an empty box with tracking and Paypal and Ebay happily pocketed their transaction fees. Caveat emptor, You are better off with your bank card for your purchases.