jackfetch

Can One Profit From Poor Customer Service?

I work for the company to spoke of when purchasing your trimmer. The girl behind the counter was wrong in the way she handled the transaction. When a customer refuses to give a phone number, we explain that we cannot guarantee that the warrenty will be covered. The phone number is how the company keeps track of warrenties, and that should have been explained. The correct way, if a customer still refuses to give out a number, is to type in all zeros or type in the phone number to that store. From there the corporation's name and the stores address will be displayed and should be selected.