cmellon1660

DISH Network Falls Off the Roof

I agree with your friend Sal T. I switched from Comcast to Verizon FIOS in May 2008, on the promise of receiving a $200 AMEX Gift Card. First they didn't show up on the schedule installation day, which I took of from work to be home. So they promise my first month free for the inconvience. I called them(yes the 800 number is black hole) after receiving my first bill to remind them of the agreement, of course they did not honor this agreement, after talking to a "supervisor", they stated they do not offer these types of compensation. I then inquired on when I would be receiving my gift card, "in two months". After many documented phone calls, as of today, Feb 4th, I still have not recieved the card. They won, I gave up my monthly calls. Verizon customer service makes Comcast customer service look good!