oneinfiniteloop's Comments RSS Syndication from SeekingAlpha.com http://seekingalpha.com/user/4054591/comments http://seekingalpha.com/article/1460171/comments?source=feed#comment-19252131 19252131
Look at Prem Watsa's record in last 27 years and it will speak for itself. People of that calibre generally don't comment unless they really know what they are talking about. If you look at previous trades in Blackberry you will see that he has bought Blackberry when it was in the $60 range and some above that - if he really had a vested interest he could very well have said the price should be north of $60.

Would you say the same thing about Warren Buffett when he comments about the companies that he is invested in? I guess you will not.

BTW: Just to give you an apples to apples comparison - Prem Watsa has returned over 26% for last 27 years (that his fund has been around) - it is better than Warren Buffett's track record.]]> Sat, 25 May 2013 23:18:41 -0400
Look at Prem Watsa's record in last 27 years and it will speak for itself. People of that calibre generally don't comment unless they really know what they are talking about. If you look at previous trades in Blackberry you will see that he has bought Blackberry when it was in the $60 range and some above that - if he really had a vested interest he could very well have said the price should be north of $60.

Would you say the same thing about Warren Buffett when he comments about the companies that he is invested in? I guess you will not.

BTW: Just to give you an apples to apples comparison - Prem Watsa has returned over 26% for last 27 years (that his fund has been around) - it is better than Warren Buffett's track record.]]> http://seekingalpha.com/article/1454191/comments?source=feed#comment-19250971 19250971
I don't know about the past but I do know that he has some really sharp minds supporting him on Blackberry's board. I am sure each one of us will agree on the fact that we ourselves have made mistakes (as someone has said you can't learn without making mistakes) - some of us might have had the misfortune of making big mistakes and others might have escaped without a scratch.

At least, to my simpleton mind, it does seem that Blackberry is on the right track and are playing correct tunes. Now, will it sound melodious to everybody - only time will tell. Just look at Steve Jobs when he came back to Apple - they had an utter failure in their partnership with Motorola to bring their first phone to market. Second, NeXT was also a failure (ask Ross Perot about it) until Steve Jobs business savviness helped him to sell it to Apple at a fraction of what was put into NeXT. Third, Apple wouldn't have been Apple if it wasn't for the genius of Steve Wozniak. Fourth, Steve Jobs wouldn't have been successful in Hollywood if it wasn't for Pixar and the genius of John Lassater and some of the math and programming nerds from MIT who helped put together the animation platform - do you know who paid the price for the initial failures while the platform was being put together? It wasn't Steve Jobs but it was those MIT nerds who lost every penny of share they had - because Steve took away their share! Fifth, I don't even want to talk about Apple's initial foray into handheld devices - Newton.

Steve Job gets iconic status and gets excused for the missteps of his past; while others are not fortunate enough to be measured with the same yardstick.]]> Sat, 25 May 2013 21:43:38 -0400
I don't know about the past but I do know that he has some really sharp minds supporting him on Blackberry's board. I am sure each one of us will agree on the fact that we ourselves have made mistakes (as someone has said you can't learn without making mistakes) - some of us might have had the misfortune of making big mistakes and others might have escaped without a scratch.

At least, to my simpleton mind, it does seem that Blackberry is on the right track and are playing correct tunes. Now, will it sound melodious to everybody - only time will tell. Just look at Steve Jobs when he came back to Apple - they had an utter failure in their partnership with Motorola to bring their first phone to market. Second, NeXT was also a failure (ask Ross Perot about it) until Steve Jobs business savviness helped him to sell it to Apple at a fraction of what was put into NeXT. Third, Apple wouldn't have been Apple if it wasn't for the genius of Steve Wozniak. Fourth, Steve Jobs wouldn't have been successful in Hollywood if it wasn't for Pixar and the genius of John Lassater and some of the math and programming nerds from MIT who helped put together the animation platform - do you know who paid the price for the initial failures while the platform was being put together? It wasn't Steve Jobs but it was those MIT nerds who lost every penny of share they had - because Steve took away their share! Fifth, I don't even want to talk about Apple's initial foray into handheld devices - Newton.

Steve Job gets iconic status and gets excused for the missteps of his past; while others are not fortunate enough to be measured with the same yardstick.]]> http://seekingalpha.com/article/1454191/comments?source=feed#comment-19135841 19135841
Second, in hindsight there is a clear reason why Simona (Goldman Sachs) hastily brought down her estimate on the stock to $17 - the same analyst was supposedly "pounding" her fist calling $BBRY a buy with a price target of $23!

Prem Watsa had a similar experience with his funds because of a bear raid by some of the hedge funds. Those hedge funds indulged in some really bad tactics to bring Fairfax down - but in the end it didn't work. Prem Watsa has gone in the books to become one of the best fund manager returning a whooping ~26% yoy for last ~27 years - this is even better than Warren Buffett's record!]]> Wed, 22 May 2013 17:03:55 -0400
Second, in hindsight there is a clear reason why Simona (Goldman Sachs) hastily brought down her estimate on the stock to $17 - the same analyst was supposedly "pounding" her fist calling $BBRY a buy with a price target of $23!

Prem Watsa had a similar experience with his funds because of a bear raid by some of the hedge funds. Those hedge funds indulged in some really bad tactics to bring Fairfax down - but in the end it didn't work. Prem Watsa has gone in the books to become one of the best fund manager returning a whooping ~26% yoy for last ~27 years - this is even better than Warren Buffett's record!]]> http://seekingalpha.com/article/1447651/comments?source=feed#comment-19098531 19098531
Another interesting fact that comes to my mind is that, once hardware acceleration support is available for Android apps (and BB10 support Jelly Beans platform) I am almost certain that it will be an added incentive for Android app developers/providers to get their apps certified on BB10 - with Blackberry's huge emphasis on security, IMO, it will be a big plus for the providers to boast that their apps have been certified by Blackberry and can also run on BB10!]]> Tue, 21 May 2013 21:44:34 -0400
Another interesting fact that comes to my mind is that, once hardware acceleration support is available for Android apps (and BB10 support Jelly Beans platform) I am almost certain that it will be an added incentive for Android app developers/providers to get their apps certified on BB10 - with Blackberry's huge emphasis on security, IMO, it will be a big plus for the providers to boast that their apps have been certified by Blackberry and can also run on BB10!]]> http://seekingalpha.com/article/1447651/comments?source=feed#comment-19036661 19036661
If DoD does go with BBM as the preferred messaging platform then it is very likely that other government services will align with Blackberry as well. A nice side effect of this will be that BBM could very quickly become a de facto messaging gateway.]]> Mon, 20 May 2013 14:10:20 -0400
If DoD does go with BBM as the preferred messaging platform then it is very likely that other government services will align with Blackberry as well. A nice side effect of this will be that BBM could very quickly become a de facto messaging gateway.]]> http://seekingalpha.com/article/1436221/comments?source=feed#comment-18941001 18941001
IMO, in the near future, Blackberry will be launching a number of additional services that are geared for the enterprise side.]]> Fri, 17 May 2013 09:58:10 -0400
IMO, in the near future, Blackberry will be launching a number of additional services that are geared for the enterprise side.]]> http://seekingalpha.com/article/1436221/comments?source=feed#comment-18930471 18930471 Fri, 17 May 2013 00:55:14 -0400 http://seekingalpha.com/article/1436221/comments?source=feed#comment-18866071 18866071
In a quarter or two, I won't be surprised if Sony and Samsung license BB10 platform to build the next generation of TVs, Phones, etc.

In a year or two $BBRY will very likely get out of hardware business.]]> Wed, 15 May 2013 16:20:46 -0400
In a quarter or two, I won't be surprised if Sony and Samsung license BB10 platform to build the next generation of TVs, Phones, etc.

In a year or two $BBRY will very likely get out of hardware business.]]> http://seekingalpha.com/article/1436221/comments?source=feed#comment-18857381 18857381
With BBM soon to be available on other major platforms, if it succeeds will turn out to be a scalable, cross platform, secure Tumblr + Twitter + FB/Instagram + Paypal + Skype + more rolled into one that is seamlessly tailored for P2P (using Pins, and NFC), B2C and B2B markets and will be able to leverage $BBRY's NOC.

In terms of features, initially you will see high value brands signing up for their own channels. In addition, in the future you will very likely see:
- peek and flow experience "channeled" through BBM (with BBM exposing APIs that will enable tighter integration into those platform and their apps).
- deals that could be tailored to your individual preferences/buying patterns
- channel stores hosted and directly accessible through BBM
- large and small enterprises getting an alternative to Facebook for channeling targeted marketing
- with BBM Money + NFC integration, Blackberry could soon be Paypal++
- with highly secure messaging, Healthcare enterprises and others could leverage $BBRY NOC to exchange information (pin to pin) between the patient, pharmacy and your healthcare provider
- possibilities of universities pushing their own channels (iTunes U) through BBM (?)
- and more...

A lot of the above areas can become rich revenue sources for $BBRY. Not sure why the analyst are myopic to these possibilities.

Now we are getting a glimpse on why Thorsten says that the desktop app experience is not the correct paradigm for mobility.]]> Wed, 15 May 2013 13:27:51 -0400
With BBM soon to be available on other major platforms, if it succeeds will turn out to be a scalable, cross platform, secure Tumblr + Twitter + FB/Instagram + Paypal + Skype + more rolled into one that is seamlessly tailored for P2P (using Pins, and NFC), B2C and B2B markets and will be able to leverage $BBRY's NOC.

In terms of features, initially you will see high value brands signing up for their own channels. In addition, in the future you will very likely see:
- peek and flow experience "channeled" through BBM (with BBM exposing APIs that will enable tighter integration into those platform and their apps).
- deals that could be tailored to your individual preferences/buying patterns
- channel stores hosted and directly accessible through BBM
- large and small enterprises getting an alternative to Facebook for channeling targeted marketing
- with BBM Money + NFC integration, Blackberry could soon be Paypal++
- with highly secure messaging, Healthcare enterprises and others could leverage $BBRY NOC to exchange information (pin to pin) between the patient, pharmacy and your healthcare provider
- possibilities of universities pushing their own channels (iTunes U) through BBM (?)
- and more...

A lot of the above areas can become rich revenue sources for $BBRY. Not sure why the analyst are myopic to these possibilities.

Now we are getting a glimpse on why Thorsten says that the desktop app experience is not the correct paradigm for mobility.]]> http://seekingalpha.com/article/1427961/comments?source=feed#comment-18739121 18739121
Like what Microsoft did with their .NET strategy - bringing a CLR (Common Language Runtime) - Blackberry will support CAR (Common Application Runtime) through their BB10 mobile computing strategy in the future.

Now I guess I gave Balmer a reason to acquire Blackberry, if they do, they can rightfully say that Microsoft truly supports a Common Language Runtime (CLR) through .NET and a Common Application Runtime (CAR) through BB10.]]> Sun, 12 May 2013 14:56:13 -0400
Like what Microsoft did with their .NET strategy - bringing a CLR (Common Language Runtime) - Blackberry will support CAR (Common Application Runtime) through their BB10 mobile computing strategy in the future.

Now I guess I gave Balmer a reason to acquire Blackberry, if they do, they can rightfully say that Microsoft truly supports a Common Language Runtime (CLR) through .NET and a Common Application Runtime (CAR) through BB10.]]> http://seekingalpha.com/article/1427961/comments?source=feed#comment-18732491 18732491
There are 250,000 existing BES 7 customers - how many of those can Blackberry move to BES 10?]]> Sun, 12 May 2013 11:15:54 -0400
There are 250,000 existing BES 7 customers - how many of those can Blackberry move to BES 10?]]> http://seekingalpha.com/currents/post/1014841?source=feed#comment-18661721 18661721 Fri, 10 May 2013 01:51:43 -0400 http://seekingalpha.com/instablog/11825491-km-research/1825371-a-compelling-long-case-for-blackberry?source=feed#comment-18655931 18655931
Lately, wall st. runs on "playbook" and is driven by what goes on in the options market. $BBRY's current market cap is so low that it is very easy for somebody to manage $BBRY's stock price and do some real harm to their business. All it takes to break the camels back is to keep seeding rumors until it takes a life of its own - in most cases it can be very effective in inflicting untold damage to a brand.]]> Thu, 09 May 2013 21:32:36 -0400
Lately, wall st. runs on "playbook" and is driven by what goes on in the options market. $BBRY's current market cap is so low that it is very easy for somebody to manage $BBRY's stock price and do some real harm to their business. All it takes to break the camels back is to keep seeding rumors until it takes a life of its own - in most cases it can be very effective in inflicting untold damage to a brand.]]> http://seekingalpha.com/currents/post/1014841?source=feed#comment-18632161 18632161
I am happy about the fact that Prem Watsa is invested in $BBRY - his personal track record of returning 27% year over year for 27 years speaks for itself (even beats Warren Buffett's track record in terms of the duration). I am at peace with my investment in $BBRY knowing that Prem Watsa and his team has done sufficient due diligence. If it does turn out that Icahn is indeed invested in $BBRY that will be an icing on the cake.]]> Thu, 09 May 2013 13:02:14 -0400
I am happy about the fact that Prem Watsa is invested in $BBRY - his personal track record of returning 27% year over year for 27 years speaks for itself (even beats Warren Buffett's track record in terms of the duration). I am at peace with my investment in $BBRY knowing that Prem Watsa and his team has done sufficient due diligence. If it does turn out that Icahn is indeed invested in $BBRY that will be an icing on the cake.]]> http://seekingalpha.com/article/1403371/comments?source=feed#comment-18463761 18463761
@hahaha48, your point about stopping the bleeding on $BBRY's existing user base is very valid. Personally, I think the bleeding will show up in this quarter and the next - given that Q10 is just getting launched.

The other important factor is going to be BES10 sales. Peter Mesik as you know has completely discounted their hardware sales and is basing his $BBRY stock price entirely on BES 10 and other cross licensing and software service sales. BES10 sales should start picking up from the next quarter. I think $BBRY will also license the BB10 platform to Sony and other manufacturers. Also, Samsung did an about turn on Knox release date - not sure if there is some tie-up brewing between $BBRY and Samsung. On a recent interview Thorsten Heins was all praise for Samsung's nimble manufacturing capabilities - saying that $BBRY would not imagine being anywhere near to Samsung.]]> Sun, 05 May 2013 12:36:40 -0400
@hahaha48, your point about stopping the bleeding on $BBRY's existing user base is very valid. Personally, I think the bleeding will show up in this quarter and the next - given that Q10 is just getting launched.

The other important factor is going to be BES10 sales. Peter Mesik as you know has completely discounted their hardware sales and is basing his $BBRY stock price entirely on BES 10 and other cross licensing and software service sales. BES10 sales should start picking up from the next quarter. I think $BBRY will also license the BB10 platform to Sony and other manufacturers. Also, Samsung did an about turn on Knox release date - not sure if there is some tie-up brewing between $BBRY and Samsung. On a recent interview Thorsten Heins was all praise for Samsung's nimble manufacturing capabilities - saying that $BBRY would not imagine being anywhere near to Samsung.]]> http://seekingalpha.com/article/1398561/comments?source=feed#comment-18405881 18405881
Have a pleasant weekend ya'll.]]> Fri, 03 May 2013 11:38:07 -0400
Have a pleasant weekend ya'll.]]> http://seekingalpha.com/article/1385601/comments?source=feed#comment-18341041 18341041
Remember that if you present coherent arguments people will take note of your comments and become attentive readers.]]> Wed, 01 May 2013 22:55:27 -0400
Remember that if you present coherent arguments people will take note of your comments and become attentive readers.]]> http://seekingalpha.com/article/1385601/comments?source=feed#comment-18301171 18301171
Finally, IMO, you and, the VP who gave you those inputs, should be buying either an HTC, Huawei or products of those type/platform. Be aware that your phone is open to hacking, viruses, rootkits and will be actively listened into based on your location. But I guess you don't care about that.]]> Wed, 01 May 2013 01:39:22 -0400
Finally, IMO, you and, the VP who gave you those inputs, should be buying either an HTC, Huawei or products of those type/platform. Be aware that your phone is open to hacking, viruses, rootkits and will be actively listened into based on your location. But I guess you don't care about that.]]> http://seekingalpha.com/article/1385021/comments?source=feed#comment-18296461 18296461
I will request the readers to take time to go through @robbieboggie's prior response that gave a detailed breakdown of the possibilities - it is worth reading.

Look forward to your article on SA.]]> Tue, 30 Apr 2013 21:51:53 -0400
I will request the readers to take time to go through @robbieboggie's prior response that gave a detailed breakdown of the possibilities - it is worth reading.

Look forward to your article on SA.]]> http://seekingalpha.com/article/1385021/comments?source=feed#comment-18296221 18296221
As a side note, it does tell me that you do read our comments :)]]> Tue, 30 Apr 2013 21:39:53 -0400
As a side note, it does tell me that you do read our comments :)]]> http://seekingalpha.com/article/1385021/comments?source=feed#comment-18296131 18296131
If I am not mistaken Blackberry has already announced that they won't be selling BB10 directly into the Japanese market (albeit, I don't know about the Chinese market) - per my understanding that is because there is some tie-up in the works with Sony.

Since Blackberry is already popular in Indonesia, Thailand and other south asian countries I am sure they already have a solution for those markets.]]> Tue, 30 Apr 2013 21:36:18 -0400
If I am not mistaken Blackberry has already announced that they won't be selling BB10 directly into the Japanese market (albeit, I don't know about the Chinese market) - per my understanding that is because there is some tie-up in the works with Sony.

Since Blackberry is already popular in Indonesia, Thailand and other south asian countries I am sure they already have a solution for those markets.]]> http://seekingalpha.com/article/1385601/comments?source=feed#comment-18286561 18286561
Peter Mesik for Jefferies has said that he completely discounts hardware revenue and still believes that $BBRY is worth north of $22 this year!

Any take on BES 10 revenues and how they will impact the numbers in the next 2 quarters?]]> Tue, 30 Apr 2013 16:46:07 -0400
Peter Mesik for Jefferies has said that he completely discounts hardware revenue and still believes that $BBRY is worth north of $22 this year!

Any take on BES 10 revenues and how they will impact the numbers in the next 2 quarters?]]> http://seekingalpha.com/article/1385021/comments?source=feed#comment-18286101 18286101 Tue, 30 Apr 2013 16:35:04 -0400 http://seekingalpha.com/article/1379161/comments?source=feed#comment-18251701 18251701
On a serious note, a lot of "smart money" shorts protect themselves by buying out of the money calls so as to limit their exposure. This also has an unexpected outcome in that sometimes it leaves the market makers at the writing end of those out of the money calls and then the shorts have the bigwigs on their side. I think that is what is currently happening with $BBRY stock. Until the big mutual funds get convinced that $BBRY is back you wont see frenzy buying on $BBRY's radar. It will take a couple of quarters for that to materialize.]]> Mon, 29 Apr 2013 21:58:07 -0400
On a serious note, a lot of "smart money" shorts protect themselves by buying out of the money calls so as to limit their exposure. This also has an unexpected outcome in that sometimes it leaves the market makers at the writing end of those out of the money calls and then the shorts have the bigwigs on their side. I think that is what is currently happening with $BBRY stock. Until the big mutual funds get convinced that $BBRY is back you wont see frenzy buying on $BBRY's radar. It will take a couple of quarters for that to materialize.]]> http://seekingalpha.com/article/1379161/comments?source=feed#comment-18251071 18251071
I was under a similar impression as you are until I talked to a sales person - what he told me completely changed my views about the keyboard on a blackberry. What he said is that he could do all his work with just a blackberry in his pocket - he finds no need to carry a laptop around! He said, he is as productive (or even more so) with a blackberry given that he can be on the call while he is simultaneously taking notes (using the keypad and his muscle memory) and accessing enterprise systems from his blackberry!

Apart from the security aspect, that is why enterprises love Blackberry and that is why it is called as a "Crackberry." No wonder SAP, Salesforce.com, Cisco, Oracle, and many others have all jumped in to support their apps on the new BB10 platform.

I use all my fingers while typing on the keyboard and my typing speed is about 60 to 70 words per minute. I want to get myself at that level with the Q10.]]> Mon, 29 Apr 2013 21:37:57 -0400
I was under a similar impression as you are until I talked to a sales person - what he told me completely changed my views about the keyboard on a blackberry. What he said is that he could do all his work with just a blackberry in his pocket - he finds no need to carry a laptop around! He said, he is as productive (or even more so) with a blackberry given that he can be on the call while he is simultaneously taking notes (using the keypad and his muscle memory) and accessing enterprise systems from his blackberry!

Apart from the security aspect, that is why enterprises love Blackberry and that is why it is called as a "Crackberry." No wonder SAP, Salesforce.com, Cisco, Oracle, and many others have all jumped in to support their apps on the new BB10 platform.

I use all my fingers while typing on the keyboard and my typing speed is about 60 to 70 words per minute. I want to get myself at that level with the Q10.]]> http://seekingalpha.com/article/1379161/comments?source=feed#comment-18192251 18192251 Sun, 28 Apr 2013 12:26:45 -0400 http://seekingalpha.com/article/1379161/comments?source=feed#comment-18192051 18192051
Apart from the excellent points mentioned by the author, in my opinion, Blackberry has following things going for it:

1. BB10 provides a platform that supports Apps from three different platforms - BB10 native, Android (hope that Jelly Bean support w/ hardware acceleration is available soon), HTML 5. Once hardware acceleration is available on BB10 phones, I think they will also add support for the new Mozilla platform as well! As of today, no other phone can do this.

2. Top notch security integrated into the hardware. Consumers might not care about this right now but enterprises do care.

3. Continued BB7 sales is not a negative but a positive as it continues to generate constant services revenue. Services revenue from existing BB7 customer base will provide enough revenue to provide for the cost of existing business operations (for next 2 years and beyond). This means that almost all BB10 sales (minus the cost of manufacturing) contribute toward profit.

4. Blackberry will launch more revenue generating service streams for different verticals. BES 10 is a pure services play. I expect Blackberry to launch additional services in the enterprise and consumer cloud arena (around mobile computing) soon.
]]> Sun, 28 Apr 2013 12:20:07 -0400
Apart from the excellent points mentioned by the author, in my opinion, Blackberry has following things going for it:

1. BB10 provides a platform that supports Apps from three different platforms - BB10 native, Android (hope that Jelly Bean support w/ hardware acceleration is available soon), HTML 5. Once hardware acceleration is available on BB10 phones, I think they will also add support for the new Mozilla platform as well! As of today, no other phone can do this.

2. Top notch security integrated into the hardware. Consumers might not care about this right now but enterprises do care.

3. Continued BB7 sales is not a negative but a positive as it continues to generate constant services revenue. Services revenue from existing BB7 customer base will provide enough revenue to provide for the cost of existing business operations (for next 2 years and beyond). This means that almost all BB10 sales (minus the cost of manufacturing) contribute toward profit.

4. Blackberry will launch more revenue generating service streams for different verticals. BES 10 is a pure services play. I expect Blackberry to launch additional services in the enterprise and consumer cloud arena (around mobile computing) soon.
]]> http://seekingalpha.com/article/1379161/comments?source=feed#comment-18183071 18183071
Any company that goes through such a major change (e.g. Apple) takes at least 2 years to study the ship and complete the change of course. $BBRY is just in its first year of the launch of BB10 - give it some more time and until then just sit back and relax :)]]> Sun, 28 Apr 2013 03:57:44 -0400
Any company that goes through such a major change (e.g. Apple) takes at least 2 years to study the ship and complete the change of course. $BBRY is just in its first year of the launch of BB10 - give it some more time and until then just sit back and relax :)]]> http://seekingalpha.com/article/1339551/comments?source=feed#comment-17612761 17612761
IMO, folks here in the US have still to grasp the idea and advantages of a secure and reliable system like BB10 capable of running applications that supports three platforms - native BB10, Android and HTML5. The day that catches up you will see the sales pickup.]]> Sun, 14 Apr 2013 19:12:46 -0400
IMO, folks here in the US have still to grasp the idea and advantages of a secure and reliable system like BB10 capable of running applications that supports three platforms - native BB10, Android and HTML5. The day that catches up you will see the sales pickup.]]> http://seekingalpha.com/article/1339551/comments?source=feed#comment-17602771 17602771
I have indeed read such one time messages where such a message gets posted by somebody and after that they will never respond to user comments who ask for more inputs and are eager to help. Usually, competitors use these techniques to create a FUD in the market. Just check Crackberry.com for this as well, usually Kevin, B1aze, Adam are quick to post about such issues, recently he beat the heck out of BBM on the Z10.

I usually go to blackberry support forums (supportforums.blackbe... where there are quite a few knowledgeable folks who respond to your issues very promptly.]]> Sun, 14 Apr 2013 12:10:15 -0400
I have indeed read such one time messages where such a message gets posted by somebody and after that they will never respond to user comments who ask for more inputs and are eager to help. Usually, competitors use these techniques to create a FUD in the market. Just check Crackberry.com for this as well, usually Kevin, B1aze, Adam are quick to post about such issues, recently he beat the heck out of BBM on the Z10.

I usually go to blackberry support forums (supportforums.blackbe... where there are quite a few knowledgeable folks who respond to your issues very promptly.]]>