How Does Community Care Network Promote Empowerment? Community Care Network creates a positive work environment by promoting teamwork and establishing growth opportunities. The key to this empowerment is taking responsibility for making decisions as close to the point of service as possible. This creates an environment in which those most concerned with the outcome have the greatest control over the process. Community Care Network also values and seeks to use input from customers, communities and other stakeholders in all decisions. By incorporating these opinions and outlooks, we the group receives a much broader view of the overall impact of decisions on each individual and situation. Because of constant change in the health care industry, it is vital that communities, customers and employees have access to the information and services they need as well as someone to help them make sense of it all. Community Care Network performs this function for them, guiding them through the maze of healthcare regulations so that everyone can receive needed services in a timely manner. In order to most effectively serve the client base, Community Care Network has divided its efforts into several divisions, including: • Child and Family Programs. Child and Family Programs is a sector of Community Care Network that provides referrals to both individual and group treatment options after initial assessment. Clients can be referred to psychologists or psychiatrists, depending on the need, and may require and receive psychopharmacological services, crisis intervention, substance abuse or community education services and outpatient treatment throughout Rutland County. Services may be delivered in offices, homes, community centers or schools. All children and families are served equally without preference for any sexual orientation, gender, race, religion or political affiliation. • Adult Services. The adult services offered by Rutland Mental Health include a broad spectrum of treatment options such as Adult Outpatient, Substance Abuse, Crisis Intervention, Eldercare or CRT. Whether adults need assistance coping with family problems, employment issues, substance abuse or behavioral issues, RMHS is here to help. • Developmental Disabilities. The Community Access Program or CAP is designed to assist both children and adults who have developmental disabilities. The program helps these clients live full and meaningful lives including attending school, working in the public sector and engaging in recreational activities. Individuals and families can choose to self-manage their own services, as well. • Senior and Volunteer Services. There are several programs designed to meet the needs of seniors such as the RSVP Program, as well as services provided by The Volunteer Center, the Green Mountain Foster Grandparent Program, the One-2-One Program and the InterAge Adult Day Program. • Substance Abuse Services. Evergreen Substance Abuse Services helps adults who have drug or alcohol abuse issues. As director of Rutland Mental Health, Daniel Quinn was instrumental in helping others seek help through these and similar programs. Personal Accomplishments Before he became CEO of Rutland Mental Health, Daniel Quinn worked in a number of healthcare-related fields. His career began as Manager of Program Development for Tufts Health Plan and Director of Network Operations at Beacon Health Care. In these positions, he learned the basics of the healthcare system, how insurance companies and healthcare providers interacted and began to chart the course that would later lead him to become a professional leader in the world of mental health services delivery. As director of Rutland Mental Health, Daniel Quinn provided executive guidance to the group in the form of fiscal and operational oversight. The company, which posted $31 million in annual revenue and employed 450 people, expanded its mental health services provisions under his leadership to include many previously unserved or underserved areas of the state. As CEO, he helped to set a new vision and direction for Rutland Mental Health. The organization became focused on growth and customer service and, with the strategic initiatives he set forth, were able to partner with many community mental health service centers and other providers to provide treatment for previously unserved patients. Additionally, he partnered with other community leaders from around the state to develop a non-profit corporation that would meet statewide needs in Vermont. This corporation was quickly able to secure more than $3.4 million in funding. With this money, the group was able to establish new mental health residential programs throughout the state in areas of high need. Residential program represent the most expensive and difficult types of programs to implement and manage, but with the help of the non-profit's fundraising, many Vermont residents had access to these services for the first time. Once the momentum developed, the state and local agencies began to see how much could be accomplished. Working with the Governor's administration as well as the State legislature and Rutland County legislators, he was able to ensure that there would always be adequate resources to sustain the work begun with the non-profit organization and to expand mental health treatments throughout the state. While the general designation "mental health services" often includes psychiatric and psychological counseling, these are not the only services he worked to provide. In fact, provision of statewide leadership often had more to do with ensuring that there were adequate substance abuse services and developmental disability services available for patients who needed them than what many people think of as "traditional" mental health services. He worked to ensure that mental health services would always encompass a wide range of services to anyone who needed help, including those who were addicted to drugs or alcohol, those who needed developmental disability assistance and those who needed care for dementia or other age-related mental health issues. Over the years, his dedication to helping mental health patients find the services and help they need no matter where they live in the state of Vermont has resulted in many patients now being served with proper mental health care.