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Next Home Depot improvement project: Fix customer service
Sep 04 09:07 am
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All Comments by Don Wenzel »Home Depot: Should I Hold A Stock If My Customer Experience There Stinks? (HD) [View article]
Home Depot has very poor customer service. In two weeks it will be one year that I signed a contract to have a new roof installed on my house. Home Depot has a lot of promises before you sign your contract and pay for your roof. After that it is all poor customer service. Home Depot has now installed three roofs on my house and did over $1,000.00 in damages to my house. My ceiling was cracked on 3-29-06 and still is not fixed after 5 months. I sent another letter to the Home Depot & the Better Business Bureau on 8-1-06 and still have not received a reply. You can visit my web site at www.freewebs.com/myroo... and see photos and read my journal of all the events.
Thank you
Don Wenzel
Oxford, Michigan