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  • For yet another year, a Consumer Reports survey of U.S. mobile users has rated AT&T (T) the worst major U.S. carrier. Verizon Wireless (VZ) was again given top marks, and was followed by Sprint (S) and T-Mobile. An August J.D. Power study yielded similar rankings. Consumer Reports did, however, give AT&T the highest satisfaction score among 4G users, even though its LTE network coverage trails Verizon's. (last year[View news story]
    I've been with ATT for years and am very happy both with service and customer care after their acquisition of Cingular and switch to GSM. I got signal everywhere while all other providers failed. They have been very helpful and efficient both in the stores and over the phone. I had a horrific experience with Verizon. I can't imagine anyone ranking T down.
    Nov 29, 2012. 05:01 PM | 1 Like Like |Link to Comment
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