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Rare Apple Misstep Creates Opportunity For Nokia
I call BS. In the past 4 years i have returned 4 iPhones and 2 iPads to the apple store and I have never ever had any issues. Only 1 time was it a legitimate issue with the hardware. The other times it was damage I did like water damage or broken glass. They gave me a free iPhone or fixed it for free (on the spot) and no, I did not have any extra warranty, like Apple care, just the 12 month standard warranty every device in America gets.
This is better than Nordstrom's return policy. I was never questioned or harassed. The water damage iPhone was completely destroyed (i dropped it in the toilet, lol) yet they gave me a one-time break and replaced free of charge. Try taking a busted Samsung back to your carrier or to Samsung and you'll get laughed at. I know cause I've tried and the only way samsung gave me a new phone was with the BBB on them and it was a build problem not something I caused.
One of the biggest reasons I'm still loyal to apple is due to their amazing customer service and their unreal return policy. So please, if you're gonna lie about apple at least choose a believable story.
Oct 3, 2012. 10:35 PM
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