AT57

Circuit City Falls Further: 'Bring Out Your Dead'

Thanks for reminding me, Bill. Each of those actions is a clear reminder that the addage, "You can't cut your way to prosperity" still rings true.

When you sacrifice customer service in a retail business to save a few dollars, you usually pay for it tenfold. If the buying experience for the end user at CC was at all better than average - their main competitor, BB offers average service, at best - they would not be in the fix they're in.