daniela

The Case for Amazon.com

What about gigantic debt Amazon have? What customer service are we talking about? There is none presently there! When you have issue, it's the biggest hassle to find where to email your complaint. Speaking of third parties sellers--it happened that product was not delivered to me. You can't control this. Amazon is risking a lot. It's all over the place. You try to be all of the things to all of the people and you loose the edge. I am not saying that Amazon will not grow. It will. I would worry about competition and loosing customers too. Amazon is nothing special anymore.