Al Capital

Microsoft's Entry to CRM Space Threatens Salesforce.com

Microsoft's entry into CRM is extraordinarily late. Why? It is because MSFT management continue to be reactive and defensive. Microsoft cannot easily establish the needed leverage in this area in the near term (i.e., several years) to accomplish meaningful market penetration and retention. Past methods of "strong arm" sales techniques will only serve to inoculate the market from Microsoft products even further. Microsoft hegemony is over. See also,

mnrtrading.blogspot.co.../

for overview.