Ron McLendon

Amazon's Digital Download Challenge To Apple: Brand Doesn't Trump Experience (AMZN, AAPL)

Amazon's download service needs work - a lot more work. I tried it and the system is caught in a loop or something. I DL the Unbox, installed it and tried to DL a TV episode. I was prompted to DL Unbox again. I cancelled and tried again. Once again I was prompted to DL the Unbox. After several tries I gave up. The TV episode never downloaded and I was charged five times for a download that never came through.

I emailed Amazon customer service so I'll see what happens.