The Hackett Group (NASDAQ:HCKT) is a "global strategic business advisory and operations improvement consulting firm" engaging in benchmarking and best practice analysis. The group helps companies analyze business processes and it provides strategic advice, including offshoring and outsourcing advice. The Hackett Group, having begun benchmarking in 1991, has a database of more than 7,000 benchmarking studies, granting the company a competitive advantage when it provides advice and when it benchmarks new clients (we will come back to this later). Hackett has "worked with over 3,000 major corporations and government agencies, including 97% of the Dow Jones Industrials, 86% of the Fortune 100, 90% of the DAX 30 and 48% of the FTSE 100." For an example of the...
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