Kemper Corporation's CEO Discusses Q4 2012 Results - Earnings Call Transcript

| About: Kemper Corporation (KMPR)
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Kemper Corporation (NYSE:KMPR) Q4 2012 Earnings Call February 8, 2013 11:00 AM ET


Diana Hickert-Hill – VP, IR and Corporate Identity

Don Southwell – President and CEO

Denise Lynch – Group Executive, Property and Casualty

Dennis Vigneau – SVP and CFO


Paul Newsome – Sandler O’Neill

Ray Iardella – Macquarie

Steve Schwartz – Raymond James


Good morning, ladies and gentlemen, and welcome to Kemper’s Fourth Quarter 2012 Earnings Conference Call. My name is Shawn and I will be your coordinator today. At this time, all participants are in a listen-only mode. Later, we will conduct a question-and-answer session and instructions will follow at that time. As a reminder, this conference is being recorded for replay purposes.

I would now like to introduce your host for today’s conference, Ms. Diana Hickert-Hill, Vice President, Investor Relations and Corporate Identity. Ms. Hickert-Hill, you may begin.

Diana Hickert-Hill

Thank you, operator. Good morning, everyone, and thank you for joining us. After the market’s close yesterday, we issued our earnings release and filed it along with our financial supplement. You can find these documents on the Investors section of our website,

This morning you will hear from three of our business executives, starting with Don Southwell, Kemper’s Chairman, President and Chief Executive Officer, followed by Denise Lynch, Kemper’s Property and Casualty Group Executive; and finally, Dennis Vigneau, Kemper’s Senior Vice President and Chief Financial Officer. We will make a few opening remarks to provide context around our fourth quarter results. We will then open up the call for a question-and-answer session.

During this interactive portion of the call, our three presenters will be joined by John Boschelli, Kemper’s Vice President and Chief Investment Officer; and Ed Konar, Kemper’s Life & Health Group Executive.

Please note that our discussion today may contain forward-looking statements. Our actual results may differ materially from these statements. Please refer to the risk factors and cautionary disclosures on potential risks associated with relying on forward-looking statements included in our periodic filings with the SEC as well as in our earnings release.

We plan to file our 2012 Form 10-K with the SEC on or about Friday, February 15, 2013. This morning’s discussion also includes non-GAAP financial measures that we believe may be meaningful to investors. In our supplement and our earnings release, non-GAAP financial measures have been reconciled to GAAP, where required in accordance with SEC rules.

Now, I will turn the call over to Don Southwell.

Don Southwell

Thank you, Diana, and good morning, everyone. As we look back over the fourth quarter in the past year, we see significant progress on many fronts, but challenges on others. Overall, I would characterize the year as mixed. Year-over-year, we did see improvement in earnings. However, in the fourth quarter, earnings were lower, primarily from Superstorm Sandy. We took several actions to improve profitability, including accelerating our rate increases and tightening underwriting and while a continued low interest rate environment persists, we delivered stable earnings in the Life and Health segment. In the year-end, we wrapped up our strategic evaluation of the Direct segment.

Let me take a moment to comment on our performance in Superstorm Sandy. This storm affected many of our policyholders. It is at times like these when our agents and our claims teams show the value of Kemper fulfilling our promises and helping our customers restore their lives. I’m proud of the professional and caring support our team provides to our policyholders.

As you heard in the introductions, I’ve asked Denise Lynch to provide an update on our Property and Casualty businesses. While Denise continues to lead the Kemper Preferred business, we promoted her in the fourth quarter to be the Group Executive for all of our Property and Casualty businesses. I’m delighted to have Denise as a key member of Kemper’s senior leadership team.

Today, I’ll focus my remarks on two topics: our view of overall performance and a few thoughts on capital. We produced $2 million in net income during the fourth quarter and $103 million for the year. While Superstorm Sandy was clearly a significant event pressuring our results in the quarter, we did make good progress on our strategy to implement rate increases and further tightened underwriting. These activities remained important as we deal with consecutive years of higher levels of catastrophe losses and an acceleration of auto loss costs. We must and will stay focused on improving margins.

In our Life and Health segment, the top line was relatively steady, even as we continued our shift away from dwelling and hospitalization products. We’re beginning to see the impact of the life insurance rate increases. These rate increases were implemented to mitigate the effect of the prolonged low interest rate environment.

Our life insurance business is an important earnings contributor for our multiline business model. I’m very pleased with our Reserve National team’s performance in the quarter. We continue to shift to supplemental and specialty products that are less affected by national healthcare changes. We stopped selling the traditional hospitalization products in December 2011 and the transition to the newer suite of products has gone well.

Investment portfolio delivered another quarter of solid performance. Our yields are holding up well considering the declining interest rate environment. They were in line with our expectations for both the quarter and year-to-date. Dennis will provide more details on our investment performance.

And finally, moving to capital, we finished the quarter in a strong position. We’ve remained disciplined as we allocate capital according to our overall strategy of, one, funding profitable organic growth; two, considering acquisitions that have a clear fit and make our existing businesses stronger; and three, returning capital to our shareholders through our competitive dividend and a share repurchase program.

On this last point, we returned $118 million of capital to shareholders in 2012. On Wednesday, our board authorized a dividend of $0.24 per share and we continue to look opportunistically at share repurchases. In December, we concluded our strategic review of the Direct business and placed our direct-to-consumer operations in run-off. Going forward, we expect this business to be earnings positive and generate cash flow to the parent, as the majority of capital backing the business will be returned in two or three years.

Now, I will turn the call over to Denise to provide color on the quarter’s P&C results and her team’s actions to improve profitability.

Denise Lynch

Thank you, Don. Fourth quarter overall Property and Casualty results deteriorated when compared to the same period last year as well as sequentially. The largest single driver was Superstorm Sandy, which is estimated to be approximately $32 million in after-tax losses and loss adjusting expenses for our Property and Casualty businesses. In addition to this significant storm, the adverse loss trend continued to affect the auto line.

For the full year, the combined ratio improved about 2 points and the underlying combined ratio was down about 1 point from prior year at 101%, which was a modest improvement and remains an area of our continued focus. While we are seeing progress, much work remains to be done. We continued to file rate increases and average premium is rising. We are well into implementing underwriting changes, including increased deductibles in 25 states and selectively reducing hurricane and earthquake home owner exposures.

I will walk through each of our P&C businesses starting with Kemper Direct. We stopped the direct marketing spend early in the third quarter and initiated additional expense reductions consistent with a change in strategy. We’ve reduced staff levels in line with top line projections. Going forward, we will continue to reduce expenses consistent with premium projections and will eliminate infrastructure costs by consolidating programs and systems platforms.

We will continue to grow the affinity, worksite and renters business, which is separate from the direct-to-consumer business. Profitability improved in the Kemper Direct segments for the second half of 2012 with two consecutive quarters of positive net operating income. The combined ratio and underlying combined ratio both improved in the quarter and on a year-to-date basis. We continue to focus on improving the bottom line results by first, taking great actions in line with full indications as well as taking other underwriting actions. On average in 2012, we filed for high single-digit rate increases across the book. These rate changes will earn in over the next six to 12 months.

Second, continuing our previously announced actions to limit business in Michigan, Florida and New York. About 90% of the Direct Auto Michigan business has run off the books since the beginning of 2012. And finally, reducing expenses commensurate with the premium decline through the direct-to-consumer run-off.

Moving to our largest business, Kemper Preferred, our focus remains on the bottom line and attracting new and renewal business in our target market. We are optimizing our mix and emphasizing our auto and home package products with those target customers.

Year-over-year, our target market premium was up double digits. The deterioration in Kemper Preferred’s performance in the quarter relates to Superstorm Sandy as well as higher auto severity and adverse loss reserve development in auto. With respect to Superstorm Sandy, I would like to extend my personal appreciation to our colleagues in the claim department, who have worked so hard and continue to work diligently to serve our agents and policyholders throughout this event.

On a full-year basis, Kemper Preferred’s combined ratio improved, largely due to lower catastrophe losses, offset by an increase in auto severity and adverse auto loss reserve development. The underlying loss ratio deteriorated largely because of increased auto severity.

In the homeowners line, catastrophe losses for the year while less than 2011, remained well above our historical averages. We remain steadfast in taking actions to reduce exposures in the highest catastrophe prone areas and ensuring we are pricing for the risk we are accepting. Specifically, we filed and received approval for an overall rate increase of 11% in 2012 for home. This was a full 3 points above our original expectations for the year. Much of that increased rate is focused on states with cat exposure. We increased homeowners’ deductibles especially in states with tornado and hail exposures. We enhanced pricing segmentation and we selectively reduced homeowners’ exposures in certain states with further reductions to come in 2013.

Moving to auto, we continued to address profitability with filed rate increases, averaging nearly 8% in 2012. This is more than 2 points above our original expectations for 2012. We also implemented other pricing and other underwriting actions and initiatives throughout the year and expect them along with filed rate increases to produce improved loss ratios in 2013.

Now turning to Kemper Specialty. Our quarterly and annual results were certainly disappointing, as significant unfavorable severity trends related to bodily injury coverage drove unfavorable development in Kemper Specialty’s book. Fortunately, Specialty’s business model allows us to react quickly to changing external conditions.

With improved pricing analytics and segmentations put in place recently and a high proportion of six-month policies, we are moving rate into the book quickly and efficiently. The business team filed rate-related actions during 2012 of approximately 10% on private passenger auto. We expect to continue these actions into the next quarters. While commercial auto has remained profitable for the year, we have tightened underwriting guidelines related to certain classes of vehicles in order to maintain net profit margins historically and at book.

In total for Kemper Specialty, given the significant pricing actions we’ve taken on the book in 2012 along with other underwriting initiatives, we are targeting a reduction in the combined ratio of 4 to 5 percentage points in 2013.

So, to summarize the Property Casualty Group, while we have challenges to address, we have sharp focus on executing to improve profitability.

With that, I’ll turn it over to Dennis to discuss the financials.

Dennis Vigneau

Thanks, Denise, and good morning, everyone. This morning, I’ll share further insights in the following areas: Kemper’s fourth quarter and full year 2012 performance, key actions that are underway to improve underwriting results, and lastly, I’ll highlight a few areas that remain challenging as we begin 2013.

Let me begin with Kemper’s financial performance for 2012. Reported revenues were $597 million for the quarter and $2.5 billion for the full year. Earned premiums were $521 million in the quarter, a 3% decline from Q4 2011. On a full year basis, earned premiums were $2.1 billion. These results reflect the actions taken in a Direct business to improve profitability and were in line with our expectations.

Consolidated net investment income across the portfolio was $73 million in the fourth quarter, down roughly 3% versus last year. For the full year, net investment income totaled $296 million, flat overall with the prior year. Equity method investments earned $2 million and $9 million for the quarter and full year respectively and both amounts were essentially flat with their comparable periods of 2011.

At the end of the year, the equity method investment portfolio was $253 million, down $53 million year-over-year. We continued to appreciate the lifetime earnings potential and diversification benefits of this asset class. Though as investments have matured over the past year, we’ve reinvested the cash flows and other investment options, such as fair value funds that offer a more balanced mix of current period income and capital appreciation.

Total invested assets grew about 4% in 2012 to $6.5 billion. And for the full year, the pre-tax equivalent book yield on average invested assets was 5.5%, down just 10 basis points year-over-year.

Finally, net realized investment gains in the fourth quarter were $3 million. For the full year, realized gains were $59 million, up from $22 million in 2011. The full year amount reflects the repositioning of approximately 20% of the municipal bond portfolio in the third quarter. This netted a $45 million pre-tax gain. That action also shortened up the Property and Casualty portfolio duration to align with the actions in the Direct business.

Let me turn to income. Kemper reported net income of $2 million and $103 million for the fourth quarter and full year 2012 respectively. Net income per share for the quarter was $0.03 and for the full year was $1.75 per share. For the fourth quarter, Kemper had a consolidated net operating loss of $3 million, a decline of $28 million from the fourth quarter of 2011.

This decline was largely comprised of the following: $25 million after-tax due to catastrophes; $2 million after-tax lower net investment income; $2 million after-tax from development; $3 million of tax related items, and overall, these items were partially offset by a net favorable $6 million after-tax change for items booked last year that did not recur.

Let me turn now to some details for each of the business lines. First, in the P&C Group, Kemper Preferred reported a net operating loss of $20 million for the fourth quarter. This compares to $13 million of net operating income for the same period last year. The current period included $29 million after-tax loss due to Sandy and $5 million after-tax impact of development compared to the fourth quarter of 2011.

Overall, Preferred’s reported combined ratio was 120% for the quarter. The underlying combined ratio, which excludes catastrophes and prior year development was 99% compared to 97% in the fourth quarter of 2011. For the full year, Preferred’s underlying combined ratio was 97%, up 1 point over last year.

In terms of top line performance, Preferred’s net written premiums were $214 million in the current period, roughly flat to the fourth quarter of last year. Net earned premiums in the quarter were $224 million, up 3%. Overall premium retention was 88% on both a quarter and year-to-date basis.

Shifting to Kemper Specialty, the business reported a net operating loss of $3 million for the fourth quarter, as compared to $4 million of net operating income for the same period last year. The effects of current and prior year development made up $4 million after-tax of the decline from last year. Additionally, the current period expenses included $1.4 million after-tax relating to office consolidations. This last action is expected to save $1 million after-tax annually going forward.

Specialties net written premiums were $95 million in the quarter, about 5% lower than last year. Net earned premiums were $103 million, lower by $6 million over last year. For the full year, both written and earned premiums were down about 5%. These results are all in line with our expectations and reflective of the significant rate actions taken over the past several quarters.

Moving to Kemper Direct. The business team continues to deliver on its operating plans to improve overall profitability. In the fourth quarter, Direct reported net operating earnings of $2 million, up $19 million as compared to the prior period last year.

Several items contributed to this improvement. The first and largest of which was a $9 million after-tax write-off of an intangible asset last year that did not recur. Secondly, $6 million improvement in the underlying loss ratio driven by lowest severity and liability coverages. And finally, higher net favorable development of $5 million. Both the reported and underlying combined ratio were lower year-over-year as well as sequentially. The Direct segment net earned premiums were $37 million for the current period down $14 million from last year and in line with our expectations.

Shifting to the Life and Health segment, net operating income overall was $24 million in the quarter, down $7 million from the fourth quarter of 2011. This $7 million decline relates to a few specific items in the Kemper Home Service business, the largest of which was a $3 million favorable reserve correction booked last year that did not recur. Investment income was also lower in the current period by $2 million. The remaining $2 million was spread across several miscellaneous items.

Total revenues for the segment were $209 million for the quarter and $844 million for the full year 2012. The life and health teams continue to respond to a challenging environment with actions in several areas. For example, overall dwelling exposure was reduced by 20% during 2012. We have now reduced dwelling exposure to the point that we have discontinued the cat reinsurance program for this business. We expect a $2 million pre-tax annual savings from this action. The segment also expects the benefit from the equity-like portfolio shifts I mentioned earlier that are expected to generate a more balanced earnings pattern.

In Reserve National, the expanded supplemental product offerings continue to be well-received by both agents and customers. Overall net earned premiums in the business remained stable at $34 million in the quarter. Underlying this stability is a 19% increase in expanded supplemental product offerings year-over-year. This offset a planned 19% run-off of the discontinued product offerings.

Let me wrap up on book value and capital. Book value per share was $36.98 at December 31, 2012, up 5% year-over-year. Statutory solvency and surplus levels in the insurance companies remains strong. Risk-based capital ratios were approximately 500% for the Life and Health Group and 300% for the Property & Casualty Group.

During the quarter, the Life and Health segment paid a dividend of $25 million to the holding company bringing the total year dividends to $95 million. On a combined basis, the insurance operating units have a max ordinary dividend capacity of $180 million, of which $95 million or about 50%, is again targeted for dividends to the holding company in 2013. In terms of liquidity, the holding company ended the quarter with cash and investments of $190 million and our $325 million revolving line of credit remained undrawn.

With that, let me turn the call back over to Don.

Don Southwell

Thank you, Dennis. Thank you, Denise. As you just heard, we’re making progress in key areas and have plans in place to continue improvements and address our challenges.

At this time, I’ll turn the call back over to the operator, so we may take your questions. Operator?

Question-and-Answer Session


Thank you. (Operator Instructions) Our first question comes from Paul Newsome with Sandler O’Neill. Please go ahead with your question.

Paul Newsome – Sandler O’Neill

Good morning and thank you for the call. I want to ask about how the – sort of the mechanics of the timing of returning capital from the Direct business, exactly how would that work?

Don Southwell

Well, Paul, I’m going to ask Dennis to answer that question, but the basic answer is as the business runs up, the capital needed to support it frees up.

Dennis Vigneau

Hey, Paul. Good morning. We’d expect that capital based on our current run-off projections to – a majority of that would come out over the next two to three years and that’s comprised of, as you can imagine, a few different pieces. There’s what you’d expect in terms of allocated, required capital surplus for the book of business that’s there that aligned down.

And then, in addition to that, there are other intangible assets, licenses, et cetera that also have value and as those – the book runs off those companies, we would expect to monetize those that we don’t intend to use going forward.

Paul Newsome – Sandler O’Neill

So, you’d have to sell the piece that you – that those intangibles you’re talking about selling them to...

Dennis Vigneau

Yes, those are the legal entity shells and licenses that, to the extent we don’t use them, in the ongoing businesses elsewhere, we would monetize those. That’s right. And we’ve done that in the past on a number of occasions.

Paul Newsome – Sandler O’Neill

No question. But so, is it kind of the business runs off, as we look at it as premium and then the following year, we’re able to dividend the cash out. Is that kind of how it works?

Dennis Vigneau

When you think about the capital that’s behind the business, it’s in the ballpark of $160 million at this point. That’s our internal allocated capital. And everything else that’s not allocated to support the business just automatically is freed up and available either for redeployment behind the other P&C business lines or to the extent we want to take a dividend out of the P&C businesses and bring it up to the holding company, we could choose to do that.

Paul Newsome – Sandler O’Neill

Okay, great. Thank you very much.

Dennis Vigneau

You bet.


Our next question comes from Ray Iardella with Macquarie. Please go ahead with your question.

Ray Iardella – Macquarie

Thanks and good morning, everyone. Maybe just going to sort of sticking on the capital question and you kind of talked about the three priorities, but I guess sort of just breaking them down a little bit further, organic growth, I’m just kind of wondering, I mean what type of return do you think you can get on that? And it just feels to me just given more valuation is maybe the better return would be to increase your share repurchases, any thoughts on that?

Don Southwell

Sure, Ray, organic growth is always on our list because that’s profitable organic growth is the best use of capital. As we look into 2013, we’re not anticipating that we’ll be in growth mode. In fact, we may well continue to be in shrinkage mode with the run-off of Direct and with the intense emphasis on margin improvement. So while it’s our first priority that doesn’t mean we anticipate we’re going to deploy capital there this year. So, we certainly do have capital available to return to shareholders and our dividend is important to our shareholders and is competitive and we want to certainly maintain that and be opportunistic on our capital return through this year buyback.

Ray Iardella – Macquarie

Okay, that’s helpful. And I guess going back to the Direct business, I mean how should we think about premiums going to 2013. I mean so is it – there’s just going to be zero going through written and then whatever earned gets earned out and then you guys are just paid stuck, paying the losses as they pay out over time? Is that sort of the right way to think about that?

Don Southwell

Of course, I’m going to ask Denise to elaborate.

Denise Lynch

Okay. I’ll add a little bit more information to that. We have discontinued our marketing efforts to solicit new business. Having said that, new business will continue to come in to us and we’ll accept that where it is appropriate. So, there will be some new business coming in although just a small percent of what we’ve seen historically. And we will continue to renew business as appropriate. But over time, this book of business will continue in its run-off, the direct to consumer business that is.

Ray Iardella – Macquarie

Okay. Thank you. That’s very helpful. And then maybe just talking about the Specialty business and I think there were some severity trends that drove the action, your hire, I mean. Is there anything in particular you guys are noticing in that book of business? And then, I guess, is the way to combat it sort of just continued push of rate or is there anything else you guys can do?

Don Southwell

Denise, you want to take that one too?

Denise Lynch

Yes, I’ll be happy to take that one. Our Kemper severity – our Kemper Specialty book of business, you’re right, we’re watching those loss trends pretty carefully. Over time, we’ve experienced about a 3% to 4% loss trend.

In the last year, we saw increased frequency and increased severity in that book of business. And I’m talking specifically about the private passenger book because that is majority of our book. Where we’re seeing the increased frequencies on the comp and collision and where we’re seeing the severity trend is on the BI and also on the comprehensive coverage.

We’re addressing it aggressively. We’re addressing it with rate. As we said before, we’ve filed rate essentials of about 10% last year. And we’ll continue to file additional rate in the coming year. But in addition to rate, we’re addressing it with continued underwriting efforts and improving our segmentation and the pricing of the product. So, there’s a lot of ways we’re going at it with rate, with underwriting and improving our product.

Ray Iardella – Macquarie

Okay. Thank you very much.


(Operator Instructions) Our next question comes from Steven Schwartz of Raymond James. Please go ahead with your question.

Steve Schwartz – Raymond James

Thank you. Good morning, everybody. Talking about Preferred, there was adverse development there. I was wondering if we could possibly talk about what lines, what years and maybe what geographies led to that for the quarter?

Denise Lynch

I will take that one also then. For Preferred, we did see adverse development on our auto line of business. It was primarily in 2011 and it was primarily on the liability coverages is where we saw that. We are addressing again that book of business also with rate and also with underwriting in pricing, product improvements.

Steve Schwartz – Raymond James

Denise, was this in the – was this widespread or was this concentrated in the three states we’ve been talking about for the other lines?

Denise Lynch

No. That development was spread – or said differently, it wasn’t heavily concentrated in any particular geography. That was spread.

Steve Schwartz – Raymond James

Okay. And then going back to Direct, the programs that you are going to keep, the affinity group, the worksite, how much in premium is that?

Denise Lynch

We’re looking at about $30 million in premium for our affinity and worksite business. It’s been good business for us. It’s a good product. It’s distributed through primarily agents and brokers and we intend to keep that and to grow it.

Steve Schwartz – Raymond James

Okay. And then, Dennis, of the $90 million, $95 million that you talked about dividending up to the holding company, how much of that would come from the life cos?

Dennis Vigneau

At this point, the majority of it will come from the life. We may, as we move through the year, shift a little bit of that over to the P&C business. We’ll see how weather performs. I’d say, if we take any from P&C, it’d be in the second half of this year.

Steve Schwartz – Raymond James

Okay. And then the life cos dividend, is that – first off, is that greater or less than, and is that restricted to statutory operating or net income?

Dennis Vigneau

The life co dividend is based on earnings.

Steve Schwartz – Raymond James

Oh, based on the net, so realized losses go through that. Okay. And then do you have an estimate for that for 2012?

Dennis Vigneau

Yes, it’s been pretty stable. It’s in the roughly $90 million on a statutory basis.

Steve Schwartz – Raymond James

Okay, so you’ve just taken all of it. Okay. Thank you. That’s what I had.

Dennis Vigneau

Yes, thanks.


I’m not showing any other questions in the queue. I’d like to turn it back over to Diana Hickert-Hill for closing comments.

Diana Hickert-Hill

Thank you, operator. If anybody has any final questions or comments, they can contact me directly and we’d be happy to address them. This concludes our call.


Thank you. Ladies and gentlemen, thank you for your participation in today’s conference. This does conclude the conference. You may now disconnect. Good day.

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