What eBay could learn from Craigslist (EBAY)

| About: eBay Inc. (EBAY)
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Randall Stross' article (free registration required) in the Sunday NY Times about eBay (ticker: EBAY) and Craigslist is worth reading. This paragraph alone makes it worthwhile:

Data collected by Nielsen/NetRatings show that eBay's page views in April 2005 grew by less than half a percentage point, compared with the previous April. At Craigslist, page views grew 130 percent in the same period. According to the company's data, its traffic is now about a fifth of eBay's. And the operational efficiencies are astounding: Craigslist has 18 employees; eBay has 8,800.