Microsoft's HD Movie Downloads: Not Yet Ready For Prime Time

| About: Microsoft Corporation (MSFT)
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By Carl Howe

The issues we had predicted would occur with Microsoft's (NASDAQ:MSFT) high-definition movie download service for XBox 360 seem to be hitting it hard. Gizmodo started noting the issues with its article about How Long to Download a Movie? Ars Technica has picked up the meme with its article positing that Microsoft is in the process of adding servers to pick up the slack.

The good news: Microsoft is offering refunds for broken or incomplete downloads if customers call into the support line. But based upon the anecdotal data, Microsoft's download system is mostly breaking on standard-definition movies. And we suspect with only a little tongue in cheek that that's because the high-definition movies haven't finished downloading yet.