Park City Group's (PCYG) CEO Randy Fields on Q2 2016 Results - Earnings Call Transcript

| About: Park City (PCYG)

Park City Group, Inc. (NYSEMKT:PCYG)

Q2 2016 Earnings Conference Call

February 8, 2016 4:15 pm ET

Executives

Dave Mossberg - IR, Three Part Advisors LLC

Todd Mitchell - CFO

Randy Fields - Chairman and CEO

Analysts

Walter Schenker - MAZ Partners

Steve Bell - Private investor

Operator

Good day and welcome to the Park City Group Second Quarter 2016 Earnings Call. Today's conference is being recorded. At this time, I would like to turn the conference over to Dave Mossberg, Investor Relations representative. Please go ahead, sir.

Dave Mossberg

Thank you, Shannon. Before we begin, we will be referring to today's earnings release, which can be downloaded from the Investor Relations page of the Company's Web-site, at parkcitygroup.com.

I'd like to also let everyone know that this conference call could contain forward-looking statements about Park City Group within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are statements that are not historical facts. Such forward-looking statements are based upon the current beliefs and expectations of Park City Group's management and are subject to risks and uncertainties which could cause actual results to differ from forward-looking statements.

Such risks are more fully discussed in the Company's filings with the Securities and Exchange Commission. The information set forth herein should be considered in light of such risks. Park City Group does not assume any obligation to update the information contained in this conference call.

Also, throughout today's conference call, we may be referring to both GAAP and non-GAAP financial results, including the terms, free cash flow, EBITDA, adjusted EBITDA, net debt, net income/loss and earnings per share, which are non-GAAP terms. We believe the non-GAAP terms are useful financial measure for our Company, primarily because of the significant non-cash charges in our operating statement. There is a reconciliation of non-GAAP results in the earnings release and on the Investor Relations section of our Web-site.

Our speakers today will be Randy Fields, Park City Group's Chairman and CEO, and Todd Mitchell, Park City Group's CFO. Todd?

Todd Mitchell

Thank you, Dave. Good afternoon, everybody. It was a great quarter for us financially from both the top line and a bottom line perspective. Before I get started, I want to highlight that my comments on the financials will be focused on our pro forma results, i.e., as if we had owned ResposiTrak in the comparable period a year ago. This is because we believe this gives a more accurate view of the underlying performance of our Company.

Revenue; total revenue grew 21% on a pro forma basis to $3.5 million from $2.9 million in the fiscal second quarter of last year. This was better than we expected and driven by strength in both our businesses, with our core supply chain business generating double-digit growth and ResposiTrak continuing to scale rapidly. On a reported basis, total revenue was also up 2% in total to $3.54 million versus $3.48 million a year ago.

Going forward, we remain confident in our outlook for the year. ResposiTrak's momentum is building and we are comfortable with our target of 8,500 connections by fiscal year-end. The scaling of ResposiTrak will continue to accelerate our overall growth rate and this strong momentum is giving us room to more rapidly consolidate the two businesses. Randy is going to talk a little bit more about this later.

Expenses; as we highlighted in our press release, I'm proud to say that we achieved a significant milestone during the quarter in transitioning to GAAP profitability. This was due to a combination of strong revenue growth and strong cost containment as well as the beginning of a shift in our business model to what we believe will be a structurally higher level of profitability.

Total expenses declined 23% on a pro forma basis to under $3.3 million from $4.2 million a year ago, with reductions in every category as we leveraged investments that we made last year. Cost of service declined 26% on a pro forma basis to $1 million from $1.4 million a year ago. This was due primarily to personnel changes and cost savings from the consolidation of ReposiTrak. Going forward, we expect cost of service to increase at a modest pace in relation to revenue growth and to continue to fall as a percentage of total revenue.

Sales and marketing declined 16% on a pro forma basis to $1.4 million from $1.7 million a year ago. This decrease was primarily due to lower marketing expense associated with the core supply chain business and relatively flat marketing expense associated with ReposiTrak. Going forward, we expect sales and marketing expense to fall as a percentage of revenue as we transition our supply chain business model to lower touch application sales and away from our current higher touch solution sales.

General and administrative expense is still 28% on a pro forma basis to $732,000 from just over $1 million a year ago. This decline was due to substantial savings which we achieved in the category from consolidating ResposiTrak as well as the positive impact of the specific initiatives we highlighted last quarter and ongoing efforts just to run our business more efficiently. Going forward, we expect to see positive impact of lower expenses all year.

Lastly, D&A fell 32% on both a pro forma and a reported basis to roughly $127,000 from $187,000 a year ago. This was due to the write-down of intangibles at the end of fiscal 2015, offset to a lesser degree by an increase in the amortization due to the acquisition of ReposiTrak. Going forward, we do not expect any material change in our D&A.

Profitability; as a result of higher revenues and lower expenses, operating income was $277,000 in the quarter versus a loss of $1.3 million a year ago on a pro forma basis, while GAAP net income was $281,000 versus a loss of $1.3 million a year ago on a pro forma basis. Our transition to positive GAAP net income was accomplished due to the aforementioned 21% increase in total revenues and 23% decrease in total operating expenses on a pro forma basis.

I cannot emphasize enough how important being GAAP profitable is to us. When a retailer, a wholesaler or a supplier hub decides to utilize ReposiTrak as their food safety solution, they are making a long-term commitment to us. So showing GAAP profitability and having a strong balance sheet is our top priority this year as we ramp our pipeline of these hubs. Going forward, we expect to remain profitable. Operating expenses may increase slightly but should fall relative to the increases in revenue and we are confident you will see both operating profit and net income begin to scale.

Cash flow and liquidity; we ended the quarter with $11.3 million in cash and marketable securities. This was basically flat with the end of fiscal 2015, up modestly from fiscal first quarter rate and up nearly four-fold from $2.2 million a year ago. Going forward, as revenue and cash collection for ReposiTrak grow, we expect cash to continue to grow.

That concludes my review of the financials for the fiscal second quarter. I will now turn the call over to Randy.

Randy Fields

Thank you, Todd. Okay, it's hard to say anything other than wow, great quarter. We certainly feel terrific about it. And clearly, we're headed for a great year. What I want to talk about really are five, let's consider them key takeaways, for the current quarter.

First obviously the 21% growth rate in pro forma revenue, everything we were doing was strong, both of the business sectors. I'm going to come back to that though in a minute. Secondly, ReposiTrak growth is continuing to accelerate just as we would want it to. We ended the quarter with something in excess of 5,000 connections and we're comfortable that our goal that we set toward the end of last fiscal year of 8,500 connections at the end of fiscal 2016 is certainly going to be achieved.

And most importantly, the third takeaway, as Todd pointed to, is the change that we've now seen in terms of profitability. It's important that we be GAAP profitable. We're getting exposure to larger and larger companies, more and more potential hubs, meaning retailers and wholesalers. They want us to be here for the long run and therefore being GAAP profitable matters more than having to explain non-GAAP et cetera to people who may just give us a glance and make a decision as to whether or not they should do business with us. So the transition has been important and we've accomplished it, and now going forward quarter to quarter, we're excited that we can present a beautiful set of financials to our prospective customers.

Fourth, and Todd also alluded to this, makes me wonder why you need my commentary after Todd said it all, but the reality here is that we are rapidly integrating these two businesses. Certainly our customers interestingly are driving that and they are seeing the benefit of bringing both our supply chain capabilities and our compliance management track and trace capabilities together in a common platform. So there's a lot of work going on. What it means for us as shareholders is critically important again in the long run. One, it will lower our total cost structure as a percentage of sales. It will certainly accelerate the adoption of more and more of our applications across the business, meaning supply chain customers adopting the compliance management and compliance management customers adopting supply-chain. And by definition therefore it's going to increase the market opportunity that we can address.

Okay, now a little bit about the food safety part of our business, and increasingly by the way on these calls as these two businesses converge, our convention has been to speak first of one and then the other, and increasingly you're going to see us talking about one unified business, because that's what's happening and far more quickly than we would have guessed a year ago.

So first, as I say, let's address what's going on in food safety. For those of you who do not read newspapers, I'll bring it to the party quickly, but the Food Safety Modernization Act has now been finalized for the most part, regs have been published, people are reading them, beginning to take action. That certainly is very important. I'm not going to go into a lot of detail but if you Google Food Safety Modernization Act, you'll get 62 trillion hits and you will find out that the world is a very different place today from a regulatory perspective. But do your homework on this because it's terribly interesting.

Also, having said that there's a slight change in the regulatory environment, over the past couple of months you may have noticed that food safety kinds of issues have popped up in a headline or two. I won't name the companies that have seen problems, and some of them are seeing repeated problems, but it's fair to say that the increasing consumer concerns over safety around food-borne kinds of problems has certainly caused people to focus. The reality there is that even if you think organic, even if you think local, even if you think of global warming, at the end of the day you want food to be safe and there's an increasing outcry from Congress and others to make sure that the supply-chain that we utilize to create safe food is more properly supervised.

Now with all of that, there's been an increased threat of litigation. As you know, when there is a problem, the lawyers are not too far behind and you're already seeing now increased levels of litigation around all of these food safety kinds of issues. And it's fair to say, you've seen the Department of Justice now open criminal investigations with a fair number of well-known food companies.

In fact, here's an interesting little anecdote. We understand from a friend of the firm that was recently at an FDA briefing that they no longer refer to FDA inspectors, they actually now refer to them as investigators. That's a true statement. So the government is becoming much more of an inquisitor with regard to food safety. It's taking it to the criminal lane of how to prosecute and I suspect in the long run that will cause people to be more focused on these issues.

I think if we were to summarize all of this, the world is certainly shaping up nicely for what we do within ReposiTrak. Another way of looking at it, the headlines are scaring consumers, consumers are scaring the executives of food businesses and all of that is producing more inbound interest in what we're doing. So, our time is now, execution has never been more important and we've got a little bit of wind at our backs.

Now, there's another trend which is a secular trend in the society, which is one that we should all be focused on as well. And as if risk management and compliance were not difficult enough, we're now seeing this more secular trend of consumers wanting food that's sourced locally and is presumably therefore less energy, whatever, and safer and so on and so forth.

But this trend toward localization is increasing the number of small suppliers in the food distribution system and that increase in smaller suppliers is simultaneously doing two things. It increases our addressable market. At the same time, it's increasing very substantially the risk for consumers and purveyors of those locally grown, locally sourced products. So the reality is that this secular trend is working, if you will, against the interests of consumers who want food first and foremost to be safe.

As Todd mentioned, we're seeing the business accelerate significantly. We're very confident that by the end of the year as we had set as a goal that we would have the 8,500 connections for fiscal 2016. We also now – remember, we speak in terms of hubs, spokes and connection. At this point last year, we had 10 hubs. We now have 20 hubs. And a hub to us is a retailer, a wholesaler or a supplier or a manufacturer, if you will, who has mandated that their supply chain utilize ReposiTrak for their compliance and/or track and trace work. We're well ahead of our plan in terms of adding new hubs for the year and it's safe to say that we now have a pipeline of new hubs that is very, very substantially larger than it was a year ago.

So, so long as we continue to demonstrate our efficacy, meaning so long as we are able to bring a new hub on, show that hub where they are in terms of compliance and then go to work to improve the compliance of their supply chain, that's what we call efficacy. So long as we continue to do that, we continue to believe that we will do very well.

Historically, what we've seen is that when a hub comes on to our system, they are typically 75%, let me repeat the number, 75% non-compliant in terms of the basics of compliance that they would like to see in terms of their supply chain. Typically in six months or less we're able to reduce the non-compliance rate from 75% down to below 25%. It is extraordinarily important to our long run success that we continue to do that.

Other developments during the quarter that hopefully you'll find of interest, we recently announced a partnership in insurance with one of the largest insurance brokerage firms in the U.S. whose specialty it turns out is in the food supply chain and food processing. They are the seventh biggest privately owned insurance brokerage firm. We think they'll be a great partner, not just because of their ability and expertise in the food industry in particular, but very importantly they can work with any underwriter, which means we can make it more competitive for our customers.

As you know, the objective of finding an insurance partner was to produce a reward for our good citizens, if you will. In other words, if a supplier is compliant, does a good job around safety, et cetera, liability and risk, we think it's perfectly reasonable that they ought to be able to get overall lower insurance rates, and we've now found a partner that's willing to go to market with us and make that a reality.

So we're very excited about what our working with our partner could produce and it makes the value proposition that we bring to the marketplace even more attractive, specifically that we can both increase the ability of a supplier to address the concerns of his customers, meaning reduce his risk and simultaneously reduce his costs. We absolutely believe that the reductions that good citizens, if you will, will be able to see from being a good citizen in their insurance costs will substantially exceed the cost of ReposiTrak. In fact, it's quite possible in the long run, not the short run but in the long run, some insurance underwriters might even want to work more closely with us.

We're also making some additional commitments to food safety and ReposiTrak, some new capabilities. First and foremost, be aware of this that we are on track to launch ReposiTrak Marketplace before the end of this fiscal year in June. What that's going to do we think is that sort of, if you will, lay bell and the whistle of attraction for both our hubs and our spokes.

As we have indicated, the number of good citizens, if you will, the number of suppliers who are highly compliant, is not a large number. And therefore, if you were a wholesaler or a retailer, you very reasonably might want to find suppliers who are more compliant, better citizens, than some of the suppliers that you currently have. And therefore, we're opening the ReposiTrak Marketplace which will give our hubs, our wholesalers and retailers, the ability to find suppliers who are good citizens, and by definition this now creates an even better opportunity for people to participate.

Why? One, we will reduce risk. Two, we will decrease cost through the insurance program, and now with the addition of the Marketplace this next quarter, we anticipate the ability to help good citizens increase their revenue. So the value proposition of ReposiTrak is getting stronger and stronger, and frankly over the next several years we think that we'll see the economic reward from having done that.

Last quarter, we also revamped our rate card to make ourselves even more attractive. The net of it was that we brought our rates down for the very smallest suppliers. Remember, I mentioned that this trend toward localization is creating a plethora – well, there's a good word – a plethora of smaller suppliers that are doing business with even smaller retailers et cetera and distributors regionally. We wanted to make ourselves attractive to them. On the other end, with larger suppliers we slightly increased our rates so that the net difference wasn't substantial.

We've also green-lighted several additional food safety development projects. We're in this space now with both feet. We see some other opportunities for taking care of our customers, improving their overall safety, and at the same time as a result benefiting our revenue and profitability stream. I don't want to go too deeply into it now but these new products will substantially enhance our current capabilities in food safety.

And interestingly, they are originating in part from associations that we're developing with other food safety partners. And again, I don't want to [be an annoying bean bag] [ph], I'm not going to talk a lot about that now, but over the course of the next 6 to 12 months I think you'll see some other interesting alliances that are part of this development effort. We will be the food safety place. We will be the place that people come to, to do their food safety work.

My final comment on ReposiTrak, because I know we'll get asked, is as you know we're piloting in pharma. That continues to move along and I think by next quarter we'll have some updates as to whether or not that pilot will prove to be successful. Obviously, we're optimistic.

In addition, since you've probably read some headlines around issues in the food service, QSR restaurant business, it's safe to say that we're interested in that segment, we have a lot to offer, and so our first and initial step is to set up a board of advisors. You'll see more about that shortly but we will be in that space, we're committed to it. So in sum in terms of ReposiTrak, no pun intended here, but it's safe to say that we're just getting started.

Okay, now a little bit about convergence. We are breaking our supply chain services into discrete pieces or think of them as apps that can be self-implemented by our suppliers that are in ReposiTrak, sort of the way they sign up and self implement their ReposiTrak systems. Interestingly, as we bring these two businesses together, the underlying business strength is also allowing us to revise our pricing grid to converge how we charge today for those two different sets of applications. This will continue to show up quarter to quarter as variability but in the long run it's very important to bring these two businesses together, and we are on course. In fact, we're certainly ahead of plan in doing it.

I think the summary of all this is that we're certainly on track for all the goals that we set for the year. As you know, the way we view our role is we're supposed to do as management tell you what we expect from the business, what we're trying to do, how we're trying to steer the ship, if you will, and then it's our job to actually achieve that.

So what we see from where we are looking out is once again accelerating revenue, rapid growth of the connections in ReposiTrak, but very importantly for our customers, profitability. Our balance sheet is in great shape, it will only continue to get better, and I think it's important that the past investments that we made in our technical infrastructure will continue to give us very impressive earnings leverage.

And I think for those of you who over the last several months have been reading the headlines of all the economic forecasters and newspapers, given the recent weakness and uncertainty in the stock market, the economy, it's certainly not easy to find a company like Park City Group whose success should more or less be independent of the following uncertainties, the price of oil, the Chinese economy, a strong dollar, Fed policy failures or an economic recession. The truth is we're independent of all of that. What will determine however our success in the long run certainly is our ability to execute on behalf of our customers.

So, in short, we feel very, very good about our outlook. We have to continue to keep foremost in our minds, and I do mean foremost, that the food industry as a whole is placing a great deal of trust in us, the operative word is 'trust', and we have to continue to deliver on that trust. The better we do for our customers, the better we'll do for our shareholders.

So having said all of that [indiscernible], let's open it up to a few questions.

Question-and-Answer Session

Operator

[Operator Instructions] We'll take our first question from Walter Schenker with MAZ Partners.

Walter Schenker

In listening to the conference call, I assumed I'm on the ResposiTrak conference call, that's the company, there seem to be a shortage of information and basically dynamics of I'd call legacy, because it's a growth business, your traditional business that's not necessarily servicing the food business but the food retailing, drug retailing industry. Can you give us a little more color on what's going on there and what's happening from a growth standpoint and new verticals and continued movement if any into your existing customer base?

Randy Fields

Okay, good question. I feel a little bit like – because I have five daughters and somebody asked me about one of them, I spend 10 minutes talking about the one and naturally it would be, why didn't I talk about the other four? You're right. Good criticism. Well taken.

The core business is continuing to grow. In fact, we don't have them inked yet, not inked, but it's fair to say that two of our largest clients are looking at the possibility of very substantial increases in what we do for them. So the core business is doing very well.

The reality though here that we all have to be aware of, and maybe this is why psychologically I suppose I skipped over it, in spite of how the core business is going, the reality for the future is, these two businesses are going to come together and very shortly it will be essentially impossible to account for them separately.

So the supply-chain business is being folded into ReposiTrak. I think certain characteristics of each of these businesses will survive. That's certainly true. But they will be combined, Walter, and what that gives us is a more unified approach to our customer base, because if you think about it, our supply-chain customers need compliance and food safety for the most part, and vice versa our food safety customers certainly will need more of our supply-chain capabilities.

So, our customers are asking us to converge these two and we're working on it at a pretty rapid pace, but both are doing very well. And you continue to see the case studies around the supply-chain business that we publish typically every other week. Those are industry directed. We continue to get better and better at it. So I have nothing but love for the core business, but the truth is, within the next couple of years it will largely be folded into what we currently think of today as the ReposiTrak business. They're going to converge. But there's nothing bad in that. It's only goodness.

Walter Schenker

Goodness is good.

Randy Fields

Goodness is good.

Walter Schenker

Having said all that, let me just again, where are you in adding – as an example, you have one large drug chain and adding additional competitors there, I mean it would seem that that – is it a bandwidth problem in Park City, literally in Park City and I think at your corporate offices, or is that business which with the hubs and spokes and all the leverage just doesn't seem to be as dynamic as one might have expected at this point, not that…?

Randy Fields

No, actually it is not. We just don't talk about it as much. That's why I say, I'm not talking about one of my children and it's not fair, it's not accurate. We are still adding hubs, meaning new retailers, to the system. We are growing the hubs that we have. They are adding more suppliers and more categories. And I just didn't talk about it. But there's a lot of vitality to it. If I had not talked about ReposiTrak, everything I would've said about the core business and the excitement around it would have sounded like any other conference call.

Walter Schenker

Okay. Thank you, Randy.

Operator

[Operator Instructions] We'll take our next question from Steve Bell, a private investor.

Steve Bell

Congratulations, Randy and Todd. I didn't expect that we were going to show a positive GAAP net income this quarter. I was looking for that in third and fourth. So congratulations on that.

Randy Fields

Thank you.

Steve Bell

Todd, just quick question for you. On our 21% revenue growth, I don't know if you can or will break it out, but how much of that was up-sell and how much of that was new customer?

Todd Mitchell

I think it's fair to say that most of that was coming out of our existing customer base. I mean if you look at it, ReposiTrak, the growth that's coming there is all incrementally new suppliers. So that's all new but that's still a relatively small portion of the overall revenue base. And in terms of the core business, how do you – it wasn't necessarily pricing, we were adding new suppliers to hubs. As Randy said, we're adding new hubs. But it was largely – so it's new customers but it's I guess that's the way to put it as opposed to up-sell of existing customers, but sometimes it's adding a new supplier to an existing hub.

Randy Fields

So if you look at it from a hub perspective, growth is existing customers. If you look at it from a supplier perspective, we're adding some suppliers. But many of the existing suppliers are also adding their services. So more than half of it, I'm just guessing here, Steve, is coming from existing customers, either hubs or spokes.

Steve Bell

But it's new business from existing customers, not necessarily up-sell and going from DSD to VMI or SBT?

Randy Fields

No, that's what we would say we're saying the same thing, meaning we're finding increased adoption of our forecasting and ordering from Scan Based Trading and that sort of thing. So, yes, they are buying new services from us.

Steve Bell

Okay. Randy, I don't know if you can talk more about the strategic partnership with Leavitt as to – I understand big picture how it is working, but let me ask you, how are we going to get our revenue from that, where is it going to come from? Is it going to come from them bringing new customers to us? Just describe that to me, if you would.

Randy Fields

It's likely not direct, it's indirect. We believe, how's this for old-fashioned, if we can improve our value proposition to all of our customers, meaning the hubs and spokes, if we can reduce the cost structure of that group of entities, some benefit should inure to us. It makes us stickier and better. So in the long run it improves our reputation. Now, it's also conceptually possible, which I alluded to, conceptually possible that some of the underwriters might want to do stuff with us directly. This just gives us broader and broader exposure and this is what we're trying to do.

Steve Bell

Without putting words in your mouth, this is almost a proof of concept thing with Leavitt that can be taken much larger eventually?

Randy Fields

It's not going to be a proof of concept because they can take us anywhere. Remember, they are a broker, so they can go to any underwriter. And what we're expecting is, some of the underwriters as they look at this are going to go, wow.

Steve Bell

Want to ask you a question then following up on that. How many quarters before you think you'll know if this is – if they are taking us all the places we want to go?

Randy Fields

We wouldn't have done it with them if we hadn't already had that exposure. We know they are talking to the right people. And what they do, in fact there's two different concepts that we're exposing all of our customers to. One is, is your insurance appropriate? It turns out when we work with a new hub, most commonly that hub will say, okay, here we go, food safety, what do I need to know? And we sort of go, what do you need to know?

So we've had to bring in legal experts in terms of how they managed their liability and now our insurance experts for what kind of coverage they should have, what it ought to look like, what kind of coverage should their supply chain have, to help them, the theory being that we want to own top of mind position for food safety. We're going to own it. And over the next two or three years, you will see some things around food safety that when people think of food safety databases, food safety processes, ReposiTrak is going to be where they go.

So we're at the really earliest stages of this as we bring the supply chain on. Our goal isn't simply to bring on tens of thousands of connections. That's just the starting point. The question is, how do we monetize that from a shareholder perspective, how do we add value to people whose concern it is to deal with food safety issues? We are headed toward being the one-stop shop for food safety kinds of information processes, et cetera. We're way early in this. And I know you well enough to know that now you're going to go do some homework around it.

Steve Bell

It is the nature of who I am. Now on the pharma pilot, we're going to get more information on that next quarter. Can you just generally give us a sense of what categories this pilot has been operating on or what areas of the pharmacy chain this has been operating on, just generally?

Randy Fields

We're obviously working – I shouldn't say obviously – we're working with a large manufacturer, certainly one of the largest in the world of course at the current rate of mergers.

Steve Bell

And it's getting larger.

Randy Fields

Right. So it's certainly one of the largest pharma companies in the world. We're doing a project that they need to do to more effectively communicate with their supply chain, and I think we'll know within four to five months are we mutually adding enough value to go to the next step.

Steve Bell

Let me ask you a question, you may not be able to answer, but would this large pharma pilot be extending all the way down to perhaps the drugstore chain that we work with, will that be real [indiscernible]?

Randy Fields

No.

Steve Bell

Okay.

Randy Fields

And here's the reason. The power in the supply chain in pharma is different than the way power works in the supply chain for food.

Steve Bell

[Indiscernible], doesn't it?

Randy Fields

Yes. In food and food retailing, the wholesalers and retailers have most of the power. Strangely enough, in pharma, the manufactures have most of the power, and if you're going to prescribe something that AbbVie makes, you better be able to do business with AbbVie. So there is a difference in the power structure. We're just not as comfortable there yet as we ought to be. We're going to get deeper in it. In the meantime, I think the foodservice business certainly is closer to something that we know that we're going to more aggressively pursue that as well.

So there's three big opportunities out there. We're moving along obviously very rapidly in food. I want to see foodservice coming along. I want a foodservice customer before the end of our fiscal year. And just as we have one pharma customer, and now I want to see if that pharma thing has legs. We'll see.

Steve Bell

Again, thank you very much for the call. Great news on the GAAP positive earnings and I'll talk to Todd offline about the rate card revamp and stuff like that. So congratulations, guys.

Operator

[Operator Instructions] As there are no additional questions in the queue at this time, I'll turn the call back to Randy Fields for any additional or closing remarks.

Randy Fields

There's not much to say in closing except that we're internally excited about the progress that we're making. The GAAP profitability thing is important in the long run. I think as I say, so long as we continue to do well for our customers, they will do well for our shareholders. And profitability in the next several years will be one of more interesting metrics for all of us to watch. So, thank you all for your patience and we'll continue to do our very best for you.

Operator

And that does conclude today's conference. Thank you for your participation.

Copyright policy: All transcripts on this site are the copyright of Seeking Alpha. However, we view them as an important resource for bloggers and journalists, and are excited to contribute to the democratization of financial information on the Internet. (Until now investors have had to pay thousands of dollars in subscription fees for transcripts.) So our reproduction policy is as follows: You may quote up to 400 words of any transcript on the condition that you attribute the transcript to Seeking Alpha and either link to the original transcript or to www.SeekingAlpha.com. All other use is prohibited.

THE INFORMATION CONTAINED HERE IS A TEXTUAL REPRESENTATION OF THE APPLICABLE COMPANY'S CONFERENCE CALL, CONFERENCE PRESENTATION OR OTHER AUDIO PRESENTATION, AND WHILE EFFORTS ARE MADE TO PROVIDE AN ACCURATE TRANSCRIPTION, THERE MAY BE MATERIAL ERRORS, OMISSIONS, OR INACCURACIES IN THE REPORTING OF THE SUBSTANCE OF THE AUDIO PRESENTATIONS. IN NO WAY DOES SEEKING ALPHA ASSUME ANY RESPONSIBILITY FOR ANY INVESTMENT OR OTHER DECISIONS MADE BASED UPON THE INFORMATION PROVIDED ON THIS WEB SITE OR IN ANY TRANSCRIPT. USERS ARE ADVISED TO REVIEW THE APPLICABLE COMPANY'S AUDIO PRESENTATION ITSELF AND THE APPLICABLE COMPANY'S SEC FILINGS BEFORE MAKING ANY INVESTMENT OR OTHER DECISIONS.

If you have any additional questions about our online transcripts, please contact us at: transcripts@seekingalpha.com. Thank you!

About this article:

Expand
Tagged: , Business Software & Services,
Error in this transcript? Let us know.
Contact us to add your company to our coverage or use transcripts in your business.
Learn more about Seeking Alpha transcripts here.