Entering text into the input field will update the search result below

IBEX Holdings Files For $75 Million U.S. IPO



  • IBEX Holdings intends to raise $75 million from an IPO.
  • The firm sells customer lifecycle software and services to enterprises.
  • We don't know the final terms of the IPO; when we learn those details I'll provide a final opinion.

Quick Take

IBEX Holdings (IBEX) intends to sell common shares for gross proceeds of $75 million from a U.S. IPO, according to an F-1 registration statement.

The firm acts as an end-to-end customer acquisition & engagement solution, working to help brands meet, support, and keep customers. IBEX has designed a suite of digital and omnichannel, customer-centric solutions that manages interactions throughout all phases of the customer lifecycle.

I’ll provide a final opinion when we learn additional details about the IPO.


Washington, DC-based IBEX was founded in 2002 to be an end-to-end provider of technology-enabled customer lifecycle experience [CLX] solutions. The company offers a portfolio of solutions to optimize customer acquisition, engagement, expansion and experience for clients.

Management is headed by Mohammed Khaishgi, who has been with the firm since 2017. Khaishgi previously founded and served as COO of The Resource Group from 2002 - 2017 and Senior Director of Align Technology from 2000 - 2002. Khaishgi also serves on the Afiniti.com Board of Directors.

IBEX primarily works with Fortune 500 brands in many different industries. These brands generally have large customer bases that depend on outsourced providers to maximize customer retention/improve customer expansion.

The principal shareholder of the company is The Resource Group International Limited, which is controlled by TRG Pakistan Limited, or TRGP, a publicly traded company in Pakistan. The shareholder owns 92.8% of company stock pre-IPO.


IBEX has developed technology-enabled solutions through their integrated CLX platform to optimize customer acquisition, engagement, expansion and experience. The company’s solutions help clients with the growth of their customer bases, retaining their customers, protecting and enhancing their brands, and maximizing customer lifetime value.

Below is a description of IBEX’s suite of products:

(Source: F-1 statement)

IBEX facts at a glance:

  • Operating in 45 countries
  • 55 million service & support interactions every year

An enhanced version of this article including commentary on the IPO is available on my Seeking Alpha Marketplace research service, IPO Edge. I write in-depth research about U.S. IPOs and members learn the latest IPO research, news, market trends and industry analysis. Start with a Free Trial.

This article was written by

Donovan Jones profile picture
Leader of IPO Edge
Get IPO Edge with actionable research on next-generation high growth stocks

I'm the founder of IPO Edge on Seeking Alpha, a research service for investors interested in IPOs on US markets. Subscribers receive access to my proprietary research, valuation, data, commentary, opinions, and chat on U.S. IPOs. Join now to get an insider's 'edge' on new issues coming to market, both before and after the IPO. Start with a 14-day Free Trial.

Analyst’s Disclosure: I/we have no positions in any stocks mentioned, and no plans to initiate any positions within the next 72 hours. I wrote this article myself, and it expresses my own opinions. I am not receiving compensation for it (other than from Seeking Alpha). I have no business relationship with any company whose stock is mentioned in this article.

Seeking Alpha's Disclosure: Past performance is no guarantee of future results. No recommendation or advice is being given as to whether any investment is suitable for a particular investor. Any views or opinions expressed above may not reflect those of Seeking Alpha as a whole. Seeking Alpha is not a licensed securities dealer, broker or US investment adviser or investment bank. Our analysts are third party authors that include both professional investors and individual investors who may not be licensed or certified by any institute or regulatory body.

Recommended For You

To ensure this doesn’t happen in the future, please enable Javascript and cookies in your browser.
Is this happening to you frequently? Please report it on our feedback forum.
If you have an ad-blocker enabled you may be blocked from proceeding. Please disable your ad-blocker and refresh.