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TTEC Holdings, Inc. (TTEC) CEO Ken Tuchman on Q4 2019 Results - Earnings Call Transcript

Mar. 05, 2020 2:55 PM ETTTEC Holdings, Inc. (TTEC)
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TTEC Holdings, Inc. (NASDAQ:TTEC) Q4 2019 Earnings Conference Call March 5, 2020 8:30 AM ET

Company Participants

Paul Miller - SVP, Treasurer & IR Officer

Ken Tuchman - Chairman & CEO

Regina Paolillo - Chief Financial & Administrative Officer

Conference Call Participants

George Sutton - Craig-Hallum

Michael Latimore - Northland Capital Markets

Maggie Nolan - William Blair

Jared Levine - Cowen

Joshua Vogel - Sidoti & Company

Bill Warmington - Wells Fargo


Welcome to TTEC's Fourth Quarter and Full Year 2019 Earnings Conference Call. I would like to remind all parties that you will be in a listen-only mode until the question-and-answer session. This call is being recorded at the request of the TTEC. I would like to turn the call over to Paul Miller TTEC's Senior Vice President, Treasurer, and Investor Relations Officer. Thank you, sir. You may begin.

Paul Miller

Good morning, and thank you for joining us today. TTEC is hosting this call to discuss its fourth quarter and full year financial results for the period ended December 31, 2019. Participating on today's call are Ken Tuchman, our Chairman and Chief Executive Officer; and Regina Paolillo, our Chief Financial and Administrative Officer.

Yesterday, TTEC issued a press release announcing its financial results. While this call will reflect items discussed within that document, for complete information about our financial performance, we also encourage you to read our 2019 annual report on form 10-K.

Before we begin, I want to remind you that matters discussed in today's call may include forward-looking statements related to our operating performance, financial goals, and business outlook, which are based on management's current beliefs and assumptions. Please note that these forward-looking statements reflect our opinions as of the date of this call, and we undertake no obligation to revise this information as a result of new developments that may

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