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Aviva plc's (AIVAF) CEO Maurice Tulloch on Q4 2019 Results - Earnings Call Transcript

Mar. 05, 2020 6:48 PM ETAviva plc (AIVAF), AVVIY
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Aviva plc (OTCPK:AIVAF) Q4 2019 Earnings Conference Call March 6, 2020 4:00 AM ET

Company Participants

Maurice Tulloch – Chief Executive Officer

Jason Windsor – Chief Financial Officer

Chris Esson – Head-Investor Relations

Euan Munro – Chief Executive Officer, Aviva Investors

Colm Holmes – Chief Executive Officer, General Insurance

Chris Wei – Executive Chairman of Asia and FPI, and Global Chairman Aviva Digital

Conference Call Participants

Johnny Vo – Goldman Sachs

Ashik Musaddi – JPMorgan

Oliver Steel – Deutsche Bank

Jon Hocking – Morgan Stanley

Andrew Crean – Autonomous

Blair Stewart – BofA

Greig Paterson – KBW

Abid Hussain – Crédit Suisse

Steven Haywood – HSBC

Dom O'Mahony – Exane BNP Paribas

Fahad Changazi – Mediobanca


Maurice Tulloch

Good morning, ladies and gentlemen, and thanks for attending. Certainly, with the events going on, I'm pleased to see so many of you here. Welcome to Aviva for our 2019 results presentation.

Before I start today's presentation, I wanted to give you an update certainly on the topic du jour COVID-19. This represents a new uncertainty in 2020. Our primary focus is on operational readiness and the safety of our customers and staff, such that we continue to deliver on our promises as we have been for the last 324 years.

Our scale, diversity and the strength of our balance sheet allow us to meet the short-term challenges. During the Q&A session, I'd be pleased to provide more specifics related to COVID-19, on our operational readiness, our insurance products, trading updates and market impacts.

Overall, 2019 has been a galvanizing year for Aviva. And my thanks go out to our colleagues who've all gotten behind our efforts to run Aviva better. It's still early days, of course, and our 2019 results show that we're starting ahead in the right direction. We've generated strong return on equity at

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