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Accelerating Secular Shifts Are Reshaping Industries

Jun. 02, 2020 9:32 AM ET
William Blair profile picture
William Blair
700 Followers

Summary

  • While the long-lasting impacts of this pandemic are yet to be seen, we believe the virus is rapidly accelerating several big-picture secular shifts within certain industries that have been developing for years.
  • The rise of e-commerce and digital payments.
  • The shift away from linear television rapid transition to the cloud and increasingly remote workforce.
  • These accelerating shifts reinforce many of our past investment decisions and increase our confidence that trends we had identified are in place and will get stronger over the next several years.

The COVID-19 pandemic is disrupting the lives of people around the globe and changing consumer behavior in real time. While the long-lasting impacts of this pandemic are yet to be seen, we believe the virus is rapidly accelerating several big-picture secular shifts within certain industries that have been developing for years.

The Rise of E-Commerce and Digital Payments

The demise of traditional retail has long been predicted. As the COVID-19 crisis unfolds, more consumers are now shopping online, primarily due to the shutdown of nonessential brick-and-mortar stores amid government shelter-in-place policies and fears surrounding the spread of the COVID-19 virus. The easing of shutdown orders is unlikely to curtail this shift, which we now expect to occur at a faster rate than we were previously anticipating.

We believe the increased adoption of e-commerce will continue as the convenience and comfort of online shopping will likely result in a permanent shift in consumer behavior. Additionally, some smaller retailers may not survive the extended shutdown, resulting in fewer traditional shopping options, and many consumers may remain reluctant to return to physical stores due to fears of contracting the COVID-19 virus.

Some traditional retailers operate through multiple distribution channels, including both e-commerce and brick-and-mortar stores, allowing them to benefit from the accelerated shift to e-commerce. However, as more consumers shop online, in-store sales are likely to remain muted, putting pressure on the margins of many traditional retailers that operate brick-and-mortar stores throughout the country.

We expect select leading traditional retailers with loyal customer bases and large existing e-commerce operations to successfully navigate the shift. As expected, major online retailers, as well as companies that provide e-commerce infrastructure to other companies, are positioned to tremendously benefit from this shift.

Similarly, the use of cash as a payment method has been declining for decades amid the

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William Blair profile picture
700 Followers
William Blair is committed to building enduring relationships with our clients and providing expertise and solutions to meet their evolving needs. We work closely with the most sophisticated investors globally across institutional and intermediary channels. We are 100% active-employee-owned with broad-based ownership. Our investment teams are solely focused on active management and employ disciplined, analytical research processes across a wide range of strategies. We are based in Chicago with resources in New York, London, Zurich, Sydney, Stockholm, and The Hague, and dedicated coverage for Canada.

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