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ServiceNow, Inc.'s (NOW) Management Presents at JMP Securities Technology Conference (Transcript)

Mar. 01, 2021 5:10 PM ETServiceNow, Inc. (NOW)
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ServiceNow Inc. (NYSE:NOW) JMP Securities Technology Conference Call March 1, 2021 2:30 PM ET

Company Participants

Lisa Banks - SVP, Strategic Finance

Conference Call Participants

Patrick Walravens - JMP Securities

Patrick Walravens

All right. Great. Welcome back, everybody. I hope you all are having a good day. So, look, we're just delighted to have ServiceNow joining us. Not sure we're on your screen. But on -- to my left, on my stream is Lisa Banks, who's the SVP of Strategic Finance. Lisa has been with ServiceNow for about six years.

And so, here's my plan for the next 22 minutes, right, which is, first of all, we're going to talk about Lisa a little bit, what she did before at ServiceNow. Why she joined this company? And then also, she's been there through some of the leadership changes. So, I do want to hear a little bit what she thinks about working under Bill, who, a lot of people who are watching this have seen over 20 years of different companies.

Then number two, I'm going to ask my three standard questions. How is business? Long-term, are you a work-from-home company? And there's something you learned last year that worked really well? And then, we'll chat a little bit about current topics for ServiceNow.

So, Lisa, thank you so much for missing the beautiful day in Northern California today to talk to us and do a gazillion one-on-one.

Lisa Banks

Thanks for having us.

Patrick Walravens

We know that's a big sacrifice. So, you were -- where were you at? You were at Cisco, right, for...

Lisa Banks

Yes, for nine years.

Patrick Walravens

Quite a while, nine years before, and you were at E&Y for a while before that.

Lisa Banks


Patrick Walravens

So, tell us a little bit

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