Shenandoah Telecommunications Company (SHEN) CEO Chris French on Q2 2022 Results - Earnings Call Transcript

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Shenandoah Telecommunications Company (NASDAQ:SHEN) Q2 2022 Earnings Conference Call August 3, 2022 8:30 AM ET

Company Participants

Kirk Andrews - Director, Financial Planning & Analyst

Chris French - President and Chief Executive Officer

Jim Volk - Senior Vice President of Finance & Chief Financial Officer

Ed McKay - Executive Vice President & Chief Operating Officer

Conference Call Participants

Frank Louthan - Raymond James

Dan Day - B. Riley

Hamed Khorsand - BWS Financial


Good morning everyone. Welcome to Shenandoah Telecommunications Second Quarter 2022 Earnings Conference Call. Today's conference is being recorded.

At this time, I'd like to turn the conference over to Mr. Kirk Andrews, Director of Financial Planning and Analyst for Shentel.

Kirk Andrews

Good morning and thank you for joining us. The purpose of today's call is to review Shentel's results for second quarter 2022. Our results were announced in a press release distributed this morning and the presentation we'll be reviewing is included on the Investor page at our website Please note that an audio replay of this call will be made available later today. The details are set forth in the press release announcing this call.

With us on the call today are Chris French, President and Chief Executive Officer; Ed McKay, Executive Vice President and Chief Operating Officer; and Jim Volk, Senior Vice President of Finance and CFO. After our prepared remarks we will conduct a question-and-answer session.

As always let me refer you to slide 2 of the presentation, which contains our safe harbor disclaimer and remind you that this conference call may include forward-looking statements subject to certain risks and uncertainties. These may cause our actual results to differ materially from the statements. Therefore, we have provided a detailed discussion of various risk factors in our SEC filings, which you are encouraged to review. You are cautioned not to place undue reliance on these forward-looking statements. Except as required by law, we undertake no obligation to publicly update or revise any forward-looking statements.

With that, I will now turn the call over to Chris. Go ahead Chris.

Chris French

Thanks Kirk. We appreciate everyone joining us this morning and I hope everyone is staying healthy and safe. Before reviewing the highlights of our second quarter results, I'd like to reflect on our progress over the past few years. We adopted our fiber-to-the-home strategy about four years ago when we identified the Tier 3 and 4 markets were demanding faster broadband speeds, more reliable service and choice of broadband providers.

We spent the first year defining our underwriting, network design, brand and go-to-market processes and launched our first Glo Fiber markets in the fourth quarter of 2019. Since then we've made remarkable progress in refining our strategies and accelerating our network builds and customer acquisition. We now have in place a platform that we can leverage for the next several years. I'm very proud of how our team has rallied around our Fiber First strategy and our ability to delight our customers.

I'll now provide an update on Glo Fiber results in the second quarter. As noted on slide 4, we had another record quarter with Glo Fiber data net additions of approximately 3,300 increasing sequentially almost 39% as our fiber network expanded and our brand awareness grew. Glo Fiber is quickly earning a reputation as the fastest symmetrical Internet service in our markets with excellent local customer service and fair pricing.

The accelerated sales reaffirms our investment thesis that residents and businesses in our target markets want a high-quality option for their Internet service. We expect net adds to trend up as we continue to expand our network and awareness as the Glo Fiber brand grows.

Turning to slide 5. We added almost 19,000 new Glo Fiber passings in the quarter and ended the second quarter with approximately 113,000 passings. We're well on our way to reaching our goal of 150,000 Glo passings by year-end. Our government relations team also made excellent progress in securing new Glo Fiber franchise agreements, adding approximately 72,000 new franchise passings in the second quarter and bringing our total franchise and government grant award passings to 330,000 or 89% of 2026 target fiber passing. We now have clear visibility in our fiber network expansion plans.

With that, I'll now turn the call over to Jim to review the details of our financial results.

Jim Volk

Thank you Chris and good morning, everyone. Please refer to slide 7 to discuss our financial results for the second quarter 2022. Broadband revenue grew 9.2% to $61.4 million, driven by an increase of 8.9% in residential and SMB revenue, due primarily from a 138.9% increase in Glo Fiber data RGUs and a 4.3% increase in incumbent cable data RGUs.

Glo Fiber represented over half of our residential and SMB revenue growth and we expect that to increase in future periods as we expand our fiber network. Commercial fiber revenue grew 9.4% to $9.3 million due primarily to growth in circuits. T-Mobile backhaul revenue was consistent with the first quarter 2022.

Broadband adjusted EBITDA for the second quarter increased 10.2% to $22 million, driven by top line revenue growth. Adjusted EBITDA margins of 36% remained steady with prior year and prior quarter as our results reflect higher than normal software upgrade and conversion costs and negative EBITDA from our Beam product. We expect adjusted EBITDA margins to improve modestly in the second half of this year from the decommissioning of the 20 unprofitable Beam cell sites and our software development costs begin to shrink.

On Slide 8, Tower segment revenue grew $100,000 to $4.7 million in the second quarter, due primarily to a 3.8% increase in tenants. T-Mobile tower lease revenue was consistent with prior quarter. Adjusted EBITDA declined 1.4%, due to a slight uptick in expenses.

Moving to Slide 9. Consolidated revenue grew 8.8% to $66 million in the second quarter due to growth in Broadband and Tower revenues of 9.2% and 1.9% respectively.

Consolidated adjusted EBITDA for the quarter grew 16.4% to $18.6 million due to a 10.2% increase in Broadband adjusted EBITDA and an 8.6% decline in corporate expenses, driven by our previously announced cost reduction plan.

$1.1 million of cost savings from professional fees or $4.4 million annualized was recognized in the second quarter. We continue to look for opportunities to drive cost out of the business.

Moving to Slide 10. Free cash flow and cash on hand declined by approximately $50 million in the second quarter. We ended the quarter with a strong liquidity position of $433 million. We drew $25 million on the delayed draw term loans in July and expect to draw an incremental $50 million to $75 million by year-end.

In addition, we now expect to receive $30 million in income tax refunds and $4 million from a refund of deposits from the CBRS spectrum auction to supplement our liquidity as we enter 2023.

And now, I'll turn the call over to Ed.

Ed McKay

Thanks Jim, and good morning. I will get on Slide 12, where we show our integrated fiber and cable broadband network. We continue our rapid fiber expansion and we had another record quarter for new construction.

We added approximately 300 new route miles of fiber, bringing our total to over 7,900. We also had a record number for new fiber passings in the quarter with the addition of almost 19,000 in our existing Glo markets.

Construction is also underway in our new markets of Lancaster and York counties in Pennsylvania; and Williamsburg and Suffolk in Virginia. We are on track to launch all four of these markets in the second half of the year.

As Chris mentioned, the second quarter was a productive time for our government relations team, adding new franchise agreements for over 72,000 new passings, including Shippensburg, Greencastle and Waynesboro in South Central Pennsylvania; Ashland in Hanover County Virginia; and Sussex County our first Glo Fiber expansion into Delaware.

In addition, Shentel continues to have success with government grant funding for unserved areas. We were announced as the winner of over $10 million in additional grants to bring gigabit fiber to a total of over 3,000 unserved locations in Frederick County, Maryland and Grant County, West Virginia.

Turning to Slide 13. We now have approximately 411,000 approved Glo Fiber passings with franchise agreements in place. These are all greenfield builds outside of our current incumbent cable footprint. We are on track for our goal of constructing 75,000 new passives in 2022 and we are well positioned to ramp our construction to over 100,000 additional fiber passings in 2023.

With our previously announced grant funding and our newer grant awards in the second quarter, Shentel has now won over $68 million in state and local grant funds to bring gigabit broadband to over 19,000 unserved homes. Engineering is currently underway and we plan to ramp up construction in the second half of 2022, after we execute the government grant contracts with each county.

To-date, we have executed contracts for three of the seven counties and expect to have the remaining contracts with accounting from states finalized in the second half of 2022. In total, we have a construction backlog of approximately 317,000 fiber passings in addition to almost 113,000 Glo Fiber passings already constructed.

Turning to Slide 14 for our operating results for our Glo Fiber business. We had another record quarter for customer growth and ended the period with almost 23,000 total RGUs and a 15.2% aggregate broadband data penetration rate across all markets.

Our penetration rate has stayed steady at the 15% to 16% range over the past seven quarters as our sales have increased in line with our newly constructed passings. Our Glo Fiber customer relationships also more than doubled over the past year to end the quarter at over 17000.

We typically see elevated churn in late spring and summer months and our broadband data churn rate remains low at 1.22%. Over half of our churn for the quarter was due to customers moving out of the area. In the second quarter of 2022, approximately 41% of our new subs adopted speed tiers of one gig or higher and our data ARPU remained consistent at $74.42.

Our streaming TV and voice services continue to perform well with 19% and 15% attachment rates in the quarter respectively. At the end of Q2, 74% of our Glo Fiber customers were single-play data only, 21% were in a double play and 5% were at triple play.

Slide 15 demonstrates our data penetration as our markets age. Our passings launched in the second quarter of 2022 have already reached a penetration rate of almost 8%. And that jumps to almost 17% from markets launched 12 months ago in the second quarter of 2021. We continue to see steady growth as our markets mature and brand awareness increases. And our initial neighborhoods launched in the fourth quarter of 2019 now have a penetration rate of over 34% after 30 months.

Let's move on to our incumbent cable operating results on Slide 16. Our broadband data RGUs grew approximately 4.3% year-over-year to end the quarter at about 108000. Our data penetration increased from 49.1% in the second quarter of 2021 to 51% this quarter. Data net additions were approximately 600 during the seasonally challenged second quarter.

Total RGUs grew 2.2% year-over-year to approximately 191,000 at the end of the second quarter. We continue to see declines in our video service due to cord cutting, but we see growth in our voice RGUs driven by success with commercial customers. Broadband data average revenue per user increased approximately 3.3% year-over-year to $80.85 in the second quarter, as customers continue to migrate to higher speed tiers.

Broadband data churn for the second quarter was 1.67% about 8 basis points higher than the same period in 2021. Churn is typically seasonal with higher churn in the late spring and summer months. However, our churn remains below pre-COVID levels. As a point of reference our Q2, 2019 churn was 2.07%.

On Slide 17 we summarize our Beam fixed wireless results. Last quarter we announced plans to decommission 20 unprofitable cell sites which we completed on June 30. We now expect Beam to be EBITDA breakeven in the second half of the year.

Slide 18 provides a view of our broadband enterprise and wholesale commercial fiber business. During the second quarter we booked new sales with monthly revenue totaling over $97,000. We also installed new services in the second quarter, totaling $65000 in incremental monthly revenue. This is down from Q2 2021. However, our new installed monthly revenue is up approximately 6% year-to-date versus 2021 as we had a strong start to 2022.

Monthly churn and revenue compression for our commercial fiber business improved significantly year-over-year with a combined total of 0.3% for the second quarter of 2022. The high compression in the second quarter of 2021 was primarily due to a major wholesale customer replacing higher-cost optical circuits with lower-cost Ethernet circuits.

Our number of cell site backhaul connections decreased slightly year-over-year to 702. Our largest backhaul customer is T-Mobile and we did see a reduction of circuits as they turned down nontraditional cell sites and repeater systems in Q3, 2021 shortly after the sale of our wireless assets and operations. As we previously disclosed, we expected T-Mobile to rationalize their network in our former wireless service area as they decommissioned the national Sprint CDMA LTE network.

In late July, we executed a contract with T-Mobile to extend backhaul services for 175 sites on a 7-year term. The remaining 365 circuits still have over two years left on the term and we expect T-Mobile to terminate the vast majority of these circuits in late 2022 or early 2023. We estimate revenue from the early termination fees to total $3 million to $3.6 million, depending on timing and we expect annual revenue churn to be approximately $6.7 million as T-Mobile disconnect circuits.

However, we believe there is significant opportunity for additional backhaul revenue as we build fiber into T-Mobile switching centers and have the opportunity to bid on backhaul for additional cell sites as we expand our Glo Fiber network.

Turning to Slide 19 and our Tower segment. As we also previously disclosed, we believe some tower leases with T-Mobile will churn as they rationalize their network and turn down legacy Sprint cell sites. We now expect fewer sites to churn and estimate that we will retain approximately 196 of the 262 leases. We expect annual revenue churn to be approximately $3 million as T-Mobile churns down these month-to-month leases in late 2022 or early 2023.

In summary, the total T-Mobile revenue churn from our Tower and Broadband segments will be about $9.7 million or about $700,000 higher than the high end of our previous guidance range. Total tower tenants increased 3.8% year-over-year to 465 at the end of Q2, 2022, driven by 11 new leases from wireless carriers other than T-Mobile. We continue to grow our relationship with DISH as they build out their national 5G network with nine executed leases and 11 pending applications.

Finally Slide 20, provides our 2021 capital spending and our guidance for 2022. Year-to-date capital expenditures through Q2 were approximately $88 million in 2022 compared to about $80 million in 2021. The primary driver for the year-over-year increase was the acceleration of our Glo Fiber network construction. For 2022, we have reduced our guidance for the full year to a range of $190 million to $210 million. We continue to invest aggressively in expansion of our Fiber to the Home networks.

However, state and grant contracts have taken longer than expected to finalize. So this has pushed back our construction start date on these projects by several months. We expect to have these contracts finalized in the coming months, but the timing of the start of construction and delivery of materials has shifted approximately $20 million of our projected 2022 spend into the first half of 2023. From a supply chain standpoint, we feel very confident in our ability to execute on our construction goal of 150,000 total fiber passings by the end of 2022 and over 250,000 total fiber passings by the end of 2023.

Thank you very much. And operator, we're now ready for questions.

Question-and-Answer Session


Certainly. [Operator Instructions] Our first question comes from the line of Frank Louthan from Raymond James. Your question please.

Frank Louthan

Great. Thank you. Can you talk to us a little bit about the funding that you've gotten? And remind us how does that get -- how does that show up when you receive it? Do you get reimbursed on a percentage of completion basis or all the way at the end? And then how is that booked? Is it contract expense, or is it -- or how does it come in your numbers?

Ed McKay

So the detailed agreements are still being worked out with each county, but we expect the grants will be dispersed on a cost recovery basis with a lag of three to six months on average.

Frank Louthan

Okay. Great. And as the T-Mobile progress, how is that relative to what your expectations were at the beginning of the year? Is it faster -- are they going faster than you expected or slower, or how would you characterize it?

Ed McKay

Is that the T-Mobile -- you're talking about the turndown of the legacy Sprint network?

Frank Louthan


Ed McKay

Okay. It's probably going a little slower than we expected. We've expected we would have seen a little -- a few more sites turned down at this time. So we're still not clear exactly when these terminated -- these circuits will be terminated or the tower leases that are month to month will be terminated.

Frank Louthan

Thank you. One quick follow-up. On the new backhaul that you renewed with them, how are the rates on that versus what they were paying before? What are you seeing on that front from a leasing perspective?

Ed McKay

The rates are slightly lower, but they're getting significantly more bandwidth for the same amount of money.

Frank Louthan

Okay. Great. Thank you very much.


Thank you. And our next question comes from the line of Dan Day from B. Riley. Your question please.

Dan Day

Yeah. Good morning, guys. Appreciate your taking my questions. Just first for me on Beam. Curious, if you have any plans maybe in the near term to sell the spectrum you had licensed for the Beam fixed wireless now that you're kind of putting in that project? And maybe just remind us how much you originally paid for the spectrum rights related to Beam?

Ed McKay

Yeah. So I'll comment on the plans for Beam. So we plan to continue to operate the remaining cell sites and support the existing customers at this time, but we have started to explore options for selling the spectrum holdings and we've actually classified those as assets held for sale.

Jim Volk

Yeah. Dan, the original cost on the 2.5 spectrum was about $15 million. So we think the spectrum has held its value and probably appreciated a bit since we originally acquired it if we decide to sell.

Dan Day

Awesome. Thanks guys. Last time -- last earnings call you talked about some of the sort of backhaul systems upgrades and some of the other near-term kind of OpEx headwinds. Just maybe provide an update on those items for me? Thanks.

Ed McKay

Sure. So one of the major projects was an upgrade of our ERP system. That has now been completed. All of our second quarter financials were running through the new ERP system. We've also made significant progress on some of our other upgrades including a new website for our cable business. And we've also deployed new systems to track our fiber construction for our Glo Fiber. So significant progress there.

Dan Day

Great. And then just last one mostly out of curiosity. I mean, it looks like in the incumbent cable side, you actually added more voice customers than you did broadband, which is pretty rare. Just anything going on there with the additions on the voice subscribers in the quarter?

Ed McKay

Yes. So those are commercial voice customers. So we're seeing significant success with -- both from an SMB and enterprise perspective adding voice lines.

Jim Volk

Yeah. Dan, we had one large sale that we -- large commercial sale that we booked last year and installed in the first half of this year and there was quite a few IP-centric lines on the voice side that it's referring to that got installed and increased the RGUs this quarter.

Dan Day

Great. Well, appreciate you all taking my questions and I'll turn it over.

Ed McKay

Okay. Thanks, Dan.


Thank you. [Operator Instructions] And our next question comes from the line of Hamed Khorsand from BWS Financial. Your question please.

Hamed Khorsand

Hi. Good morning. So first off on the income of broadband, are you doing anything different on the advertising to acquire new customers? Is your cost to acquire customers going up on that front?

Ed McKay

I would say one major change. We did launch a new website for our incumbent cable business. And we can now take automatic -- we've automated orders over our website. So that's a significant change from what we had previously.

So that actually brings our cost down slightly. But from an advertising standpoint, marketing standpoint we haven't made any significant changes over the past quarter that would impact our costs.

Hamed Khorsand

Okay. And overall are you seeing any changes as far as the customer payment habits or anything in that form?

Ed McKay

We are continuing to see more customers shift to auto bill pay and e-bills. But we do still have our fair share of customers that come into our local stores to pay their bill every month.

Jim Volk

Yeah. Hamed, we -- our involuntary churn did bump up a little bit in the past quarter, as did our bad debt. But our bad debt was really at record lows. It was running at about 0.5%, 0.6% of service revenues.

It's now kind of up to 0.8% of service revenues, which is still very good. I think the COVID tailwinds had supported making it a priority payment by our customers. And maybe that's changed just tad, but still better than historical experience.

Hamed Khorsand

Great. And then, the last question was what's the biggest overhang as far as preventing you from adding more passings quickly this year, is it labor or is it more just government approvals?

Ed McKay

No, it's really two main factors. One is make-ready work by the power companies. So as we're attaching to power company poles, they have to prepare those poles for us to attach.

That's slowing us down and then, the municipalities themselves. They only want a limited number of construction zones within a given city or town. So that limits us as well. But we have not had issues …

Hamed Khorsand


Ed McKay

… with our own construction crews. We still remain well positioned from a labor standpoint and material standpoint.

Hamed Khorsand

Okay. Thank you.


Thank you. This does conclude the question-and-answer session of today's program. I'd like to hand the program back to Jim Volk, for any further remarks.

Jim Volk

Yes. Thanks everyone for joining us. We look forward to updating you on our Fiber First progress in the next quarter. Have a good day.


Thank you, ladies and gentlemen for your participation in today's conference. This does conclude the program. You may now disconnect. Good day.

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