Jeffrey M. Kaplan is the Founder and Managing Director of THINKstrategies, a strategic consulting firm that helps IT enterprise decision-makers with their sourcing strategies; solution providers with their marketing strategies; and venture firms with their investment strategies. Jeff is also the founder of the Managed Service Showplace and Software-as-a-Service (SaaS) Showplace online directories. Prior to forming THINKstrategies, Jeff served as Vice President of Marketing and Business Development at InterOPS Management Solutions, and was Director of Strategic Marketing at International Network Services (INS) and subsequently Lucent Technologies, which acquired INS. Jeff also spent thirteen (13) years as a leading industry analyst at IDC, Dataquest and META Group. Jeffrey is a frequent speaker at industry conferences and contributing columnist for BusinessWeek, Mass High Tech Journal, Financial Times of London, NetworkWorld, Business Communications Review, ComputerWorld, InformationWeek, Managing Automation, and the Web Hosting Industry Review on topics ranging from utility computing to outsourcing strategies. Visit his site at www.thinkstrategies.com/blog (http://www.thinkstrategies.com/blog).