Professor Gad Allon joined the faculty at the Kellogg school of Management in 2005, after completing his Ph.D. in Decision, Risk and Operations at the Columbia Graduate school of Business. His research interests include operations management in general, and service operations and operations strategy in particular. Recently, Professor Allon has been studying models of information sharing among firms and customers both in service and retail settings. Professor Allon also studies supply chain models of global dual sourcing. He is also conducting empirical studies to investigate time-based competition in the fast food industry as well as the factors contributing to emergency department overcrowding.