HCL Technologies, the global IT services provider, announced that it has entered into a landmark five year, multi-million dollar deal with Freescale Semiconductor (NYSE:FSL), a global leader in embedded processing solutions. HCL will serve as an exclusive technology partner for Freescale, managing and strategically transforming their end-to-end corporate IT Infrastructure landscape. This deal reinforces HCL's IT leadership in the semiconductor industry.
As part of the engagement, HCL will manage and transform infrastructure operations covering desktop support, compute, storage, database, telecom (network & security), process automation and compliance with the use of its pioneering Management Tools as a Service (MTaaSTM) framework and gold standard processes. As a result, Freescale will develop more resilient systems, optimize its operational costs, increase visibility into IT operations, experience reduced technology complexity and improved quality, sustain highest levels of customer service and drive innovation to existing and new initiatives.
HCL will deliver services to Freescale across 20 countries, handling a user base of 19,000 employees spread across 80 different locations. Freescale will also leverage HCL's global delivery centers in Poland and Shanghai for multilingual helpdesk support.
HCL Technologies Infrastructure Services Division is the fastest growing line of business of HCL Technologies, a leading global IT services company. HCL ISD manages mission critical environments and handles over 3 million devices for over 1.7 million end users. The company's clientele includes 20 percent of Fortune 100 organizations and has 280 customers from Fortune 1000 companies.