In spite of the fact that in most banks income sometimes fails, they rarely pay attention to any customer policy. It has long been the delusion that banks need not pay much thought to customer services just because they had customers. Some banks even if they possess good customer relationships are unable to cross sell as they have not figured out who to target with what product/service. What happens is that customers are over and over again approached for the incorrect products.
Today the banking sector have become well advance in terms of enriching customers satisfaction as well as primary banking functions but still it's important for the banks to keep on introducing new ideas in terms of catering services to its customers. Most of the banks are coming up with a plan to meet the requirements of modern day customer, a latest example of such services is Plat5 HSBC premium circle offer.
HSBC Bank offers to its existing customers, who have been granted a HSBC Card a "HSBC Card PREMIUM Circle" facility. The Program offers the HSBC Cardholder each of the following services- Special value offers on travel, shopping, dining, utility bills, fuels etc to help HSBC cardholder get the best value from their purchases. HSBC in association with the PLAT5 CONSULTANCY PVT. LTD. offers to its existing Cardholders, holding a valid Bank Credit Card the Club vacation Offer. Under the Offer the eligible Cardholders shall be entitled to avail the facility of Two Nights & Three Days holiday package upon fulfilment of the terms and conditions contained. Free Joining Gifts (like a branded watch) will also be given once the fees have been paid by the customer.
The new age has resulted in banks and financial agencies rethinking their strategies and goals. They have come to recognize the significance of hanging onto the customer and keeping him happy. The rules that once governed the banking industry have changed. They have realized that adopting a customer based plan is essential and needs to be undertaken. The vast majority of banks now realize they need services of companies like plat5 consultancy in order to meet the customers demand and are opting for the same as well. And services like HSBC cards premium circle offer are an ideal example of customer oriented services