I would think Apple would offer a better solution. I'm tempted to buy a Samsung.
Why invest so much money if just after warranty it goes bad and can't be fixed. Doesn't seem fair. Waiting to hear more reports and maybe it'll be a service advisory or recall.
I don't want to use iCloud.
Is this a top for Apple if I'm tempted to switch our whole family going forward from Apple based on this lousy customer service.
This is not a joke.
Disclosure: I am/we are long AAPL, IVV, SPY.
Additional disclosure: Just a small investor irritated at my AAPL product and recovery efforts after spending so much with AAPL.
Never felt like this before.