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Smith Micro Software, Inc. (SMSI) Debuts Premium Voicemail-To-Text Service In Spanish To Sprint Subscribers

Jan. 14, 2014 2:46 PM ETSMSI
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Smith Micro Software, a leading provider of wireless and mobility solutions, announced earlier today that its CommSuite® premium services platform will now include Spanish transcriptions in its Voicemail-to-Text service. The newly debuted feature has already been launched on the Sprint network, allowing for subscribers to read Spanish voicemail messages in text form within the Sprint Visual Voicemail inbox.

CommSuite is a highly scalable platform for premium messaging and voice services that allow for wireless operators to offer both convenient and reliable alternatives to other overzealous applications. On the Sprint network since 2010, the English Voicemail-to-Text service has been a great hit. Now Sprint subscribers can have the option to receive messages transcribed into Spanish or English based on the language spoken by the caller. Subscribers can quickly read and reply to voicemail messages at their earliest convenience.

"Our Voicemail-to-Text offering has been extremely popular with our subscribers, and we wanted to provide our Spanish-speaking customers a simpler, more flexible way to manage voicemail to better meet all mobile lifestyle needs," stated Hispanic Marketing Manager for Sprint, Kymber Umaña. "Partnering with Smith Micro on our Voicemail-to-Text service gives us the opportunity to offer another innovative service to our large Hispanic consumer base."

"Transcribing voicemail to text is just one example of how CommSuite premium services can help operators better engage subscribers and compete with OTT apps. We've built in flexible 'try-and-buy' purchase options that drive remarkably high adoption, and our platform allows multiple monetization methods, such as inline advertising, rich content purchases, and more," commented Senior Director of Product Management at Smith Micro, Vinay Chandra. "Sprint has shown clear leadership in turning legacy voicemail into a modern and profitable premium messaging service. The new Spanish transcription feature will appeal to an even broader user base, and we are excited to launch the service on the Sprint network first."

Sprint's Voicemail-to-Text service is currently available on a number of Windows 8 mobile phones and on all Android smartphones.

For more information please visit smithmicro.com

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