Savannah, Georgia, is certainly one of America's historical treasures. Established in 1733, it is a destination city for millions of tourists annually, seeking a taste of the city's timeless architecture and cultural heritage, a true touchstone of the Old South. But even the most deeply-rooted and elegant of cities must function in a modern world. When the city's Metropolitan Police Department, serving Savannah and Chattham County, recognized an urgent need to overhaul their records management system, their evaluation of available options led them to the Intellivue document management solution from Intellinetics, a wholly owned subsidiary of GlobaWise.
The department's Record's Management Division is responsible for processing all reports that go through the department, in addition to handling the storage and distribution of all computerized information. This includes a huge volume of paper records that are written up by officers in the field. They desperately needed a system that would allow them to easily index and access it all, plus let them share the information between diverse systems and multiple departments.
The Intellivue system gave them what they needed, and more, offering quick and comprehensive access to thousands of imaged documents, by any number of simultaneous users. Intellivue was rapidly and seamlessly integrated with the department's legacy systems, and allows for document-level security to ensure that stringent privacy concerns are met. The entry and retrieval process is now fast and efficient, giving users throughout the department quick access to accurate and up-to-date information, any time of the day or week.
It's an example of how GlobalWise has the right product for the right time. The information explosion that is overwhelming public and private organizations, getting in the way of effective operation, can only be solved with the most advanced processing technologies. Today, up to 85% of an organization's critical content can be trapped as unstructured data, operationally lost. Organizations need to regain control over their workflow, which is what GlobalWise is all about.
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