Big banks risk losing as much as $185B in the next year as account holders say no to being...

|By:, SA News Editor

Big banks risk losing as much as $185B in the next year as account holders say no to being nickeled and dimed, according to a new report. The survey looked at brand vulnerability at the top 10 U.S. retail banks, and fees are the top frustration. But do big banks really care about losing a few customers? $185B equals just 9% of $2T-plus in total retail bank deposits.