Apple instructs Stores to offer $29 battery regardless of diagnostic test

|About: Apple Inc. (AAPL)|By:, SA News Editor

Apple (NASDAQ:AAPL) instructs Apple Store employees to offer the $29 replacement batteries to anyone who owns an iPhone 6 or newer.

The internal instructions follow reports of Store workers refusing the discount if a phone’s battery passed a diagnostic test. 

Apple can still deny the discount if the phone has damage or third-party components that could interfere with the battery. 

Those seeking a replacement through an AppleCare warranty claim will need to go through the diagnostic test to see if the phone has less than 80% of its original charge capacity. 

Apple shares are up 0.4% premarket.    

Previously: Apple's apology letter to consumers includes $29 batteries (Dec. 28, 2017)

Previously: Apple roundup: iPhone tops 2017 tech sales, more battery woes (Dec. 29, 2017)

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