Chase offers temporary assistance to cardholders during Covid-19 crisis

Mar. 21, 2020 10:58 AM ETJPMorgan Chase & Co. (JPM), C, AAPL, AXPAAPL, AXP, JPM, CBy: Liz Kiesche, SA News Editor96 Comments
  • JPMorgan Chase (NYSE:JPM) joins several other credit card issuers, including Citi (NYSE:C), Apple (NASDAQ:AAPL), and American Express (NYSE:AXP), in offering assistance to cardmembers who have become financially hurt by the coronavirus pandemic.
  • The company urges borrowers to contact customer support if they think they'll have trouble paying bills in coming months.
  • The company has been waiving fees, extending due dates for cards, auto loans and mortgages or increasing credit lines for consumer and small business customers, a Chase spokesperson told CNBC.
  • The Chase website has a coronavirus resource page, which says, "If you need help because of Covid-19, please reach out to us."
  • The company will also help customers find solutions to changing or cancelling a trip paid with credit or debit cards or with rewards.

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