Kyndryl, Five9 announce managed services partnership

Aug. 10, 2022 9:25 AM ETFive9, Inc. (FIVN), KDBy: Preeti Singh, SA News Editor
  • Kyndryl (NYSE:KD) shares gained 4% pre-market on Wednesday after the IT infrastructure services provider announced a global partnership and expanded relationship with software firm Five9 (NASDAQ:FIVN).
  • FIVN shares have also gained 5% pre-market
  • The companies plan to collaborate on cloud-based contact center solutions that deliver personalized experiences to customers and employees.
  • The partnership will leverage the combined strengths of Kyndryl's Digital Workplace Services and its deep expertise in AI, automation and cognitive analytics, powered by Five9's cloud contact center technology, to deliver Kyndryl's Intelligent Cloud Contact Center (ICCC) platform to new and existing customers.

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