DocuSign, Inc. (DOCU) CEO Dan Springer Presents at Deutsche Bank 2020 Virtual Technology Conference (Transcript)

DocuSign, Inc. (NASDAQ:DOCU) Deutsche Bank 2020 Virtual Technology Conference Call September 14, 2020 3:20 PM ET

Company Participants

Dan Springer - Chief Executive Officer

Conference Call Participants

Taylor McGinnis - Deutsche Bank

Taylor McGinnis

Okay. Hello, and good afternoon, everybody. My name is Taylor McGinnis and I'm one of the Software Analysts here at Deutsche Bank. This session of Deutsche Bank's Virtual Technology Conference is with Dan Springer, who is CEO of DocuSign. Dan, really appreciate you joining. Great to have you here.

Dan Springer

Great to be here. Thanks for having me, Taylor.

Taylor McGinnis

Yes, of course. And before we start Q&A, I just want to remind everyone that if you have a question, you can submit it via the chat box on the screen to the left. So, with that, let's dive in.

Question-and-Answer Session

Q - Taylor McGinnis

So, Dan, DocuSign has reported back-to-back record results so far this year with accelerating adoption amidst the pandemic; billings growth, net retention, net new customer adds, they've all reached the highest levels we've seen ever or in years. So first, congrats on a really solid execution.

And then second, maybe a good place to start on that would just be as the initial rush, I guess, to enable the remote worker begins to fade, how does the level of interest or pickup in demand you saw a few months ago compare to what you're seeing today? So, in what way did this environment help accelerate adoption? And how those conversations with customers evolve to today?

Dan Springer

Sure. Well, if you go back to the beginning and sort of the middle of March, we were about halfway through our first quarter, and we're off to a really good start in that quarter, and then we did see an absolute acceleration, Taylor.