Call Start: 15:30 January 1, 0000 4:04 PM ET
Booking Holdings Inc. (NASDAQ:BKNG)
1st Annual Evercore ISI Technology, Media and Telecom Conference Call
June 7, 2021 15:30 ET
Company Participants
David Goulden - Executive Vice President & Chief Financial Officer
Conference Call Participants
Mark Mahaney - Evercore ISI
Mark Mahaney
Okay, good afternoon, everybody. I'm Mark Mahaney, Senior Managing Director of Internet Research here at Evercore ISI. Ben, Will and I are going to spend the next 35 minutes asking David Goulden, the CFO of Booking Holdings a series of questions. There is a chat box, I believe at the bottom of your screen, if you want to ask any questions, we'll do our best to filter those into the questions that we ask.
David, thank you very much for joining us. And I just -- I'll start off with a broad question, as you think about Booking, one day, eventually emerging out of the COVID crisis and travel; you know, eventually recovering. What do you expect to see as the most permanent impacts of the COVID crisis, both on travel demand, travel supply, and on Booking's business specifically?
David Goulden
Great. Thanks, Mark. Great to be here. That's a broad question. So let me try and break it down into a couple of pieces. So first of all, if you think about what's happened in COVID; we think we're in a strong position. Over last year, we continued to invest in things that are important to us coming into it, things like the connector trip, the payments platform, our apps and things like [indiscernible] program to provide value for customers. So we think we moved our business forward a fair amount in the last few quarters.
If you think about the impact that COVID has had on the travel, I
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