Indigo Books & Music Inc. (IDGBF) Q3 2024 Earnings Call Transcript

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Indigo Books & Music Inc. (IDGBF) Q3 2024 Earnings Conference Call February 9, 2024 10:00 AM ET

Company Participants

Craig Loudon - Chief Financial Officer & Chief Operating Officer
Heather Reisman - Chief Executive Officer

Conference Call Participants

David McFadgen - Cormark

Operator

Good morning, ladies and gentlemen, and welcome to the Indigo Books & Music Inc. Q3 FY 2024 Analyst Conference Call. At this time, all lines are in listen-only mode. Following the presentation, we will conduct the question-and-answer session. [Operator Instructions] This call is being recorded on Friday, February 9, 2024.

I would now like to turn the conference over to Craig Loudon. Please go ahead.

Craig Loudon

Good morning, and thank you for joining us to review Indigo's Fiscal 2024 Third Quarter Results. My name is Craig Loudon, and I'm the Chief Financial Officer and Chief Operating Officer of Indigo.

Regarding the materials for this conference call, we issued the press release yesterday. It can be found at indigo.ca and on the SEDAR+ website. Conference call will be recorded and archived in the Investor Relations section of the Indigo website. A playback of the call will also be available by telephone until February 16.

This conference call may contain forward-looking statements. And to the extent that, it does, we refer you to our cautionary statement regarding forward-looking statements in the press release and the MD&A related to this quarter.

I would now like to turn the call over to our Chief Executive Officer, Heather Reisman.

Heather Reisman

Good morning, everyone, and thank you for joining us. This has been a challenging year in many ways both within Indigo and around the world. At Indigo, disruptions throughout 2023, including a ransomware attack, some significant general merchandise overbuys, and a premature launch of our new e-commerce platform in August, combined with a challenging economic environment and impacted our

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