Zoom Video Communications, Inc. (ZM) 2023 UBS Global Technology Conference (Transcript)

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Zoom Video Communications, Inc. (NASDAQ:ZM) 2023 UBS Global Technology Conference Call November 28, 2023 12:55 PM ET

Company Participants

Kelly Steckelberg - Chief Executive Officer

Conference Call Participants

Karl Keirstead - UBS
Taylor McGinnis - UBS

Karl Keirstead

Okay, great. Let’s get started on. I'm Karl Keirstead. Thank you, Kelly and Charles and the Zoom team, for participating in our event. And I was just mentioning to Kelly, because Zoom's revenue mix is shifting a little bit more to the phone and contact center, the growth engines, at least our in-house expert broadly on that UCaaS space, Taylor McGinnis, I thought it would be great to have Taylor up. And Taylor and I will quiz Kelly on those growth vectors.

Kelly, thanks for joining. So when I was reflecting on how to conduct this fireside, I would typically -- because your print wasn't that long ago, just drilling a little bit on 3Q but let's not do that this time. Let's like look forward into 2024, 2025 and talk about what can take Zoom from a, call it, low single-digit growth story to something bigger. So let's talk growth drivers instead of dissecting the 3Q.

Kelly Steckelberg

That's much more fun to talk about.

Karl Keirstead

More fun, right? So you gave us, Kelly, a little bit of a hint where you mentioned at least as a baseline for thinking about next year. You obviously didn't give any guidances to look at the exit growth rate. So that's 1%-ish. So maybe you could just describe for a little bit what some of the key growth variables could be that could lift that 1%.

Kelly Steckelberg

Yes. So I'm going to say it one more time. I'm not giving guidance. But in terms of the outlook and thinking about the future of Zoom, obviously, one of

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